NOTE:
This Category has been split into 3 separate pages in order to make it easier to find Resources!
SENIORS: Are you on the "Senior Plan" with all of your utilities? Some cities even have Senior rates for water
and some phone companies now have Senior Plans too!
WONDERFUL PROGRAMS TO HELP YOU SAVE!
Consumers Energy Helping Neighbors Program Team
Phone: 800-477-5050
If you have a qualifying household income, our Helping Neighbors program can help your family save energy and
money while improving the comfort of your home. Through the program, an expert energy analyst will assess your
home’s energy efficiency for free. They’ll then offer to perform free energy upgrades. These may include insulating
pipes — installing free LED bulbs, showerheads and kitchen and bathroom faucet aerators (eligibility determined at
the time of your Helping Neighbors appointment). You’ll also receive tips on how you can save more energy on your
own.
NATIONAL RESOURCES
for programs! Go to FNANCIAL RESOURCES page first and click on the link at the top of the page!
If you are HIV+ or have AIDS, or have a liver disease such as Hepatitis, please also look on this page for the organ-
STATE RESOURCES
Coalition to Keep Michigan Warm
(listings of state-wide resources!)
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1183 Outside the county
For referrals to agencies that have grant funds for this need.
NOTE:
If you call an agency and they are out of funding at that time, ask if you can leave your name & contact information
for when they do have funding. Many agencies receive NEW funding from various sources throughout the year and
are not always told ahead of time when the new funding will arrive!
NOTE:
To apply for LSP Program, call 2-1-1
To apply for the Home Heating Credit, call 2-1-1
STATE EMERGENCY RELIEF FUNDS (S.E.R.)
Phone: 800-292-5650 energy assistance hotline
Apply online for faster service!
Low-income residents can get help to pay utility bills throughout the year with this program. Provides immediate
help to individuals and families facing conditions of extreme hardship or to emergencies that threaten health and
safety. Program covers needs such as payment for heating fuel, electricity, home repairs, relocation assistance,
rent assistance or burial.
Eligibility is based on demonstration of immediate need. Visit your local Department of Human Services Agency for
assistance and bring your bills and financial information. Check in at the desk before 11 a.m. and you are guaranteed
to be seen that day! Do NOT go on Wednesdays!
&
The program provides up to $175 per year in help to low-income households towards water bills. The State also offers
"last resort" one-time help to continue service for 30 days. Call 855-275-6424 or 2-1-1.
NEW!!
A shut-off notice will NOT be needed for S.E.R. qualification--a past-due notice on a bill is sufficient. The new paper
S.E.R. application form (DHS 1514) is the only form needed for submissions. You can download this form at:
NOTE: DTE Programs
Medical Emergencies
If an account is subject to shut off for non-payment, a shut-off may be postponed for up to 21 days due to a medical
emergency. Written proof from a doctor or notice from a public health or social services agency that service shut-off
will aggravate an existing medical emergency must be provided. Phone: 1-800-477-4747
&
Deliverable Fuel Assistance:
Low-income customers with a deliverable fuel emergency can apply for assistance through the Michigan Community
Action Agency Association by calling 517-321-7500.
Earned Income Credit:
This credit is available based on the income level and number of qualifying child dependents. To apply for the credit,
you must file a federal income tax return with Schedule EIC. You can receive an advance cash payment through your employer or apply for the credit at tax time. Contact the IRS to apply.
Home Heating Credit:
Low-income customers, seniors 65+, and residents with disabilities are eligible to obtain heating bill funding through
the Michigan Dept. of Treasury.
&
Eligibility for the Home Heating Credit is based on annual household income, the number of household members, and
other factors. State income tax returns do not have to be filed to receive the credit, so many who are eligible for it are
not required to file taxes. To find out if you qualify for the Home Heating Credit, and to make an appointment, call:
Accounting Aid Society (AAS)
7700 Second Ave. Suite 314
Detroit, MI 48202-2411
Phone: 313-556-1920
&
Shut-off Protection-Active Duty in the Military
If you or your spouse is called to full-time active military service during a time of declared national or state emergency
or war, you may apply for shut-off protection for up to 90 days. You may request extensions of this protection by reapplying. You must provide verification of active-duty status. At the end of active duty, you must notify DTE of your status. You will still be required to pay for the energy service used during your participation in this program. DTE will
enroll you in a payment plan for all past due amounts to be paid within one year. Contact DTE Energy for more infor-mation.
&
Residential Low-Income Assistance Credit
Low-income customers may qualify for a $6 per month credit on their account ($12 per month if served by both 877-477-
4747. You will need to take proof of your income to one of these 3 Detroit offices: 2835 Bagley OR 3000 Gratiot OR 17227
7 Mile Road, OR 9600 E. 8 Mile, all in Detroit. If you do not live in Wayne County, you will need to call the number above
to find the nearest office to you.
&
Winter Protection Plan
If you are a low-income or senior citizen customer of a natural gas or electric utility company, rural electric cooperative,
regulated by the Michigan Public Service Commission or an alternative energy supplier and would like to participate in
the Winter Protection Plan, a payment deferral program that provides winter shut-off protection from November 1st to
March 31st, contact your local energy supplier or the Michigan Public Service Commission at 1-800-292-9555 for details
DTE Energy provides a program that offers free pick-ups of old, working refrigerators and freezers, which are recycled
at no cost. Customers receive a $50 rebate for each appliance. DTE Energy can also recycle outdated appliances and
pay you $50 for each old refrigerator or freezer, and $20 for an old working room air conditioner or dehumidifier picked
up at the same time. If you schedule a DTE refrigerator to pick up, DTE will also pick up smaller appliances, like a smaller fridge or freezer, room air conditioner, or dehumidifier, and you'll get an additional $20 rebate.
Phone: 866-796-0512
&
You are eligible for Appliance Recycling if you are a current DTE Residential Electric customer.
MULTIPLE COUNTY RESOURCES!
VETERANS:
Detroit Library TIP LINE
Phone: 313-481-1400
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed from a Detroit library computer.
CORKTOWN HEALTH
1726 Howard
Detroit, MI 48216
Phone: 313-832-3300
Offering Financial Support To Those Living With HIV:
The Housing and EFA programs provide emergency financial assistance to households experiencing utility shut-off
(past due bills), eviction, need for assistance with first month’s rent for a new move. This type of assistance is desig-
ned to help clients living with HIV stay engaged or to reengage in medical care. When an applicant does not meet the criteria of our programs, we work with our network to connect the client to additional resources.
Who is Eligible:
- Persons Must be living with HIV
- Must be a resident of the Detroit Metropolitan Area
- Wayne, Oakland, Macomb, St. Clair, Lapeer, and Monroe counties
- Income must be 250% below the Federal Poverty Level
- Must have an identified emergency
Eviction notice, past due/outstanding bills, invoice for first month’s rent, etc.
St. Vincent dePaul / Van Elslander Family Center
3000 Gratiot Ave.
Detroit, MI 48207
Phone: 313-393-2930 To Apply: 313-393-2855 Metro Detroit area
An unexpected car or home repair can cause families to fall behind and put them in danger of having their electric &
heating utilities shut off. For those individuals and families, St. Vincent de Paul Detroit offers an Energy Assistance
Program that can help get them get back on track and avoid an interruption in their heating and electricity.
THE HEAT & WARMTH FUND (THAW)
535 Griswold Suite 200
Detroit, MI 48226
Phone: 800-866-8429 Cell phone users call: 800-552-1183
THAW works with agencies across Michigan to provide emergency energy and utility help to households facing
financial difficulties. THAW has multiple utility assistance programs available which are open to income-eligible
Michigan residents. However, before seeking THAW assistance, we encourage you to contact your utility provider
to see what options may be available to you. Grants to households are approved at the discretion of THAW staff
and our agency partners.
&
iHEAL
Health care providers, community agencies, DTE Energy and Consumers Energy work with THAW to refer customers
with chronic health problems. Individuals with chronic health problems who are DTE Energy and Consumers Energy customers with incomes 151-400% FPL can be referred by a health-care provider. To be considered, please speak with
your health care provider. Applicants MUST work through DTE Energy, Consumers Energy or their health care provider
to apply for assistance. THAW is not able to provide assistance directly to individuals through THAW’s Assistance Application.
NOTE: We are currently accepting a limit of 85 applications a day. If registration is closed, please try again the next day.
TrueNorth Community Services
6308 S. Warner Ave.
P.O. Box 149
Fremont, MI 49412
Phone: 231-355-5880 (intérprete español disponible)
Many people in Michigan struggle to pay their heat and energy bills. Cold comes fast when warmth can’t be found. emPower™ wants to keep you warm. We work with you to find ways to afford paying those bills. Get help with electric, natural gas, pro- pane, wood, pellets, fuel oil, coal and other fuels through emPower.
To receive emPower’s help with heat and energy bills, you must have:
- Electric and/or natural gas bill past due or a shut-off notice
- Propane or fuel oil level less than 25 percent when delivered
- Less than 14 days of wood/pellets
- You must also qualify based on income
emPower™ works with people in all 83 Michigan counties!
DETROIT, METRO DETROIT & OUT-WAYNE COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Brightmoor Energy & Water Assistance Program
Phone: 800-866-THAW (8429)
Brightmoor (zip codes 48219 and 48223) residents at or below 250% FPL, with children 18 and under living in the
household, and who meet additional eligibility criteria may apply for assistance through the Brightmoor Utility
Assistance Program.
You are eligible for support from this program if:
- The applicant must be Brightmoor resident (48219 + 48223 zip codes)
- The applicant’s household income must be at or below 250% of the Federal Poverty Level
- The utility account must be in the applicant’s name, or the applicant must live at the service address
- The utility account must be residential. Business or commercial accounts are not eligible
- Unauthorized usage charges will not be covered
City of Livonia Community Resources (Serves Livonia only)
33000 Civic Center Dr.
Livonia, MI 48154
Phone: 734-421-6450 x 105
Utility Shut-off Assistance:
Community Development Block Grant (CDBG) funds are available to qualified low-income Livonia residents who
have a current utility shut-off notice. CDBG funding provides payment of gas, electric or fuel heating bills, up to
a combined maximum of $500.00 on a one-time only basis.
Detroit Public Schools Community District (DPSCD)
From the Office of Family and Community Engagement (FACE)
If you have a past due DTE bill or shut off notice, we can help pay up to $500.
- 3 Verifications Needed to process payment:
- Name of School student attends
- Copy of most recent DTE bill identifying the past due or shut-off amount
- Email these 3 proofs of verification back to address above
- This assistance is ONLY Available for DPSCD - Detroit Public Schools Community District student residences.
Hamtramck Mutual Aid
3401 Evaline
Hamtramck, MI
Phone: 313-217-1442
Hamtramck-area residents who are behind on gas/electricity bills may be eligible for a one-time payment from our
fund. Mutual Aid can offer up to $40 for heat/electricity bills available for Hamtramck and nearby Detroit residents.
Michigan Veterans Trust Fund / Soldiers and Sailors Relief Fund
400 Monroe Suite 405
Detroit, MI 48226
Phone: 313-224-5045 313-224-8162
&
965 S. Raisinville
Monroe, MI 48161-2188
Phone: 734-240-3287
The Soldiers and Sailors Relief Program provides for the temporary relief of honorably discharged indigent Veterans.
Those with recognized wartime service dates (including women's auxiliaries) and indigent wives, husbands, widows, widowers, minor children and mothers who have a minimum of one day of wartime service.
Perry Outreach Center
12047 Miami
Detroit, MI 48217
Phone: 313-749-7324
- St. Andrew Benedict: 313-381-1184
- St. Mary Magdalen: 313-381-8566
- Christ the Good Shepherd: 313-928-1324
- St. Andre Bessette: 313-383-8514
People in need of help with food, utility bills, clothing, medical, household goods or other needs, etc. can contact
any of the five parishes above! This is open to people who reside within the boundaries of the five parishes in S.W.
Detroit; Lincoln Park, Ecorse, River Rouge, Melvindale and northern Allen Park. Plans are in progress to offer other
services as enrichment classes and job counseling.
The Detroit Association of Black Organizations
12048 Grand River Ave.
Detroit, MI 48204
Phone: 313-491-0003
We've proudly helped over 5000+ residents with utility shut offs.
Total Health Care Foundation Bridging the Gap Utility Assistance Fund
Total Health Care Foundation Bridging the Gap Utility Assistance Fund helps City of Detroit families whose income
nomic, medical or other hardships that have resulted in the loss of household income and/or ability to pay their utility
bills can also apply. This fund aims to reduce health inequities and household stress related to housing and utility
costs in Michigan, ensuring families are safe and healthy in their homes.
You are eligible for support from this program if:
- The applicant must be a City of Detroit Resident.
- The applicant’s household income must be between 151 and 400% of the Federal Poverty Level guidelines.
- The utility account must be in the applicant’s name, or the applicant must live at the service address.
- The utility account must be residential. Business or commercial accounts are not eligible.
- Unauthorized usage charges will not be covered.
- Each household is eligible for up to $1,500 in arrears and/or current bill assistance.
The Salvation Army (TSA) Energy Assistance Services (EAS) is a program committed to helping individuals and families who qualify through the State Emergency Relief (SER) under the Department Of Health and Human Serv-
ices (DHHS). The TSA EAS program pays a client copay or utility usage responsibility portion of their bill to help
keep their services on, whether it is heat, electricity or both. The aid TSA provide is developed to help people make
it through a crisis or unexpected emergency, such as a medical emergency or job loss. One of the major assistance programs offered through our Energy Assistance Services is the Affordable Payment Plan (APP) for qualified energy customers. This particular energy assistance service provide an affordable monthly energy bill payment method and
offers forgiveness on their past-due utility balance. APP is geared toward low and or fixed monthly income households.
WHICH CORPS LOCATION IS MINE?
- Please type your zip code into the search location on this page to find YOUR Corps!
AND
HOW DO I APPLY FOR ENERGY ASSISTANCE?
1, First, You MUST have applied for State Emergency Relief (SER) and you MUST have the decision notice in order to
move to STEP TWO! (Never throw this away during the year....you may need it again!!) See how to apply for SER
funds above!
AND
Once your STEP TWO application is submitted, you will receive a phone call within 1-2 business days. If you need immediate assistance, please call the location listed below nearest you. (It is faster to submit your application online-
but if you do not have internet access OR you are not internet-savvy, please call your location below for assistance)
The following documents are needed for energy assistance appointments to apply online or in person:
You MUST have this information for them to help you!!
1. One form of PICTURE ID for the applicant such as: Driver's license, State ID, Passport or green card, birth certificate
(MUST be the person who is the owner of the account)
2. Social Security Numbers for household members
3. Proof of most recent household income for the past 45 days
4. Most recent Bank Statement
5. Most recent copy of utility bill
If you need personal help to submit your applications online, please call the YOUR Corps location to make an appoint-
ment below! However, it is much faster to apply online if at all possible!
&
The Salvation Army Detroit Temple Corps.
3729 W. Chicago
Detroit, MI 48206
Phone: 313-897-2914 Brenda
We offer utility payment assistance on a case-by-case basis. Services include halting crisis situations with DTE pay-
ments, assisting with enrollment in affordable payment plans and other services.
&
The Detroit Grandale Salvation Army Corps.
11325 Montrose
Detroit, MI 48227
Phone: 313-835-3736
EMERGENCY UTILITY ASSISTANCE: Our Social Services Case Workers assist individuals and families who are
facing a crisis that include utility back payments, enrollment in money saving energy payment plans, and a variety
of services for those who faced fire issues. Please call to speak with a case worker about assistance.
&
The Salvation Army Conner Creek Corps.
3000 Conner
Detroit, MI 48215
Phone: 313-822-2800
&
The Salvation Army Dearborn Heights Citadel Corps.
26700 W. Warren
Dearborn Heights, MI 48127
Phone: 313-563-4457 #506
&
The Salvation Army Plymouth Corps.
9451 S. Main
Plymouth, MI 48170
Phone: 734-453-5464 #629
&
The Salvation Army Wayne-Westland Corps.
2300 S. Venoy
Westland, MI 48146
Phone: 734-722-3660
&
1258 Biddle Ave.
Wyandotte, MI 48192
Phone: 734-282-0930
WAYNE METROPOLITAN CAA
WM East Service Center @ Samaritan Center NEW OFFICE!!
5555 Conner Avenue Suite 107
Detroit, MI 48213
Wayne Metro's CONNECT CENTER
Phone: 313- 388-9799
&
Out-County Service Hub
2005 Biddle Ave. New Address eff. 1/2025
Wyandotte, MI 48192
Phone: 313-388-9799
ELIGIBILITY:
- Must have approved and valid SER
- SER copay must be equal to or less than $2,500
BENEFITS:
- Enrollment in a home energy supplier affordable payment plan
- Financial education and budget conversation
- Energy education and conservation
- Energy waste reduction services through home energy supplier programs
- Ongoing case management services
LENAWEE COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Community Action Agency Association
400 W. South
Adrian, MI 49221
Phone: 517-263-7861 800-438-1845 Toll-Free
Who Is Eligible?
Working poor, elderly and handicapped residents who have received a shut-off notice or are in need of emergency
fuel delivery assistance.
Monroe Community Opportunity Program (M.C.O.P.)
1140 S. Telegraph
Monroe, MI 48161
Phone: 734-241-2775
When funding is available, MCOP offers assistance with electric, natural gas and deliverable fuels such as propane
in Monroe, Jackson, Lenawee, Hillsdale and Washtenaw counties.
The Salvation Army--Adrian Corps.
217 W. Church
Adrian, MI 49221
Phone: 269-265-2038
We assist families and individuals who face utility crisis or shut offs.
MACOMB COUNTY:
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Good Shepherd Coalition / Family Resource Center
P.O. Box 26190
Fraser, MI 48026
Phone: 586-307-8888
We assist with funding for current court-ordered evictions, past due - disconnected utilities, and also provide referrals
& resources for additional needs. We receive coordinated funding from local faith & community-based outreach prog-
rams, private donations, and fundraisers. We work jointly with multiple organizations and agencies to bridge the gap
for need based assistance.
Macomb Charitable Foundation
18215 24 Mile
Macomb, MI 48042
Phone: 586-232-3473
The Macomb Charitable Foundation exists to help children living at or below poverty level in Macomb County.
Michigan Community Action Agency Association
Macomb County Community Services Agency
VerKuilen Building
21885 Dunham Suite 10
Clinton Twp., MI 48036
Phone: 586-469-6999
&
Macomb Community Services Agency Center
18 Market
Mt. Clemens, MI 48043
Phone: 586-469-6964
&
Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north of 23 Mile Rd.) Lenox, Macomb
Twp. (north of 23 Mile Rd.), Memphis, New Baltimore (north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby
Twp. (north of 23 Mile Rd.), or Washington Twp.
Contact the North Action Center:
58144 Gratiot
New Haven, MI 48048
Phone: 586-749-5146 (closed Tuesdays)
&
Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.
Contact the South Action Center:
22856 Ryan
Warren, MI 48091
Phone: 586-759-9156
NOTE:
May also be able to help people whose homes are heated by deliverable fuels. Eligible fuels include fuel oil, propane,
& wood.
Jewish Family Services
Orley Building
6555 W. Maple
West Bloomfield, MI 48322
&
Crown Pointe Office Complex
25900 Greenfield Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 248-661-1836
Open Door Outreach Center
Admin. Building
7170 Cooley Lake Road
Waterford, MI 48327
Phone: 248-360-2931
We service families in Waterford, White Lake, West Bloomfield, Keego Harbor, Orchard Lake, Sylvan Lake, Commerce,
Walled Lake, Wolverine Lake and parts of Wixom. Referrals from other agencies are also accepted.
Samaritan House
62324 Van Dyke
Washington, MI 48094
Phone: 586-336-9956
The Salvation Army Mt. Clemens Corps. (see directions above for Wayne County Salvation Army!)
55 Church
Mt. Clemens, MI 48043
Phone: 586-469-6712
&
The Salvation Army-Warren Corps.
24140 Mound
Warren, MI 48066
Phone: 586-754-7400
MONROE COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Michigan Veterans Trust Fund / Soldiers and Sailors Relief Fund
400 Monroe Suite 405
Detroit, MI 48226
Phone: 313-224-5045 313-224-8162
&
965 S. Raisinville
Monroe, MI 48161-2188
Phone: 734-240-3287
The Soldiers and Sailors Relief Program provides for the temporary relief of honorably discharged indigent Veterans.
Those with recognized wartime service dates (including women's auxiliaries) and indigent wives, husbands, widows, widowers, minor children and mothers who have a minimum of one day of wartime service.
Monroe Community Opportunity Program (M.C.O.P.)
1140 S. Telegraph
Monroe, MI 48145
Phone: 734-241-2775 #202 OR #243
Utilities Assistance:
When funding is available, MCOP offers assistance with electric, natural gas and deliverable fuels such as propane
in Monroe, Jackson, Lenawee, Hillsdale and Washtenaw counties.
Monroe Community Mental Health
1001 S. Raisinville
Monroe, MI 48161
Phone: 734-243-7340
For persons with a documented diagnosis of a serious, persistent mental illness, assistance with utilities may be
available if the person has received two denials from other agencies.
Monroe Missionary Baptist Church
14260 S. Dixie Hwy.
Monroe, MI 48161
Phone: 734-241-6860
Limited assistance with utilities, typically paying only a small portion.
St. Mary's St. Vincent dePaul
127 N. Monroe
Monroe, MI 48162
Phone: 734-241-9067
Limited assistance with utilities, typically paying only a small portion.
St. John's St. Vincent dePaul
511 S. Monroe
Monroe, MI 48161
Phone: 734-241-8910
Limited assistance with utilities, typically paying only a small portion.
St. Michaels / St. Vincent dePaul
510 W. Front
Monroe, MI 48161
Phone: 734-241-8645
Limited assistance with utilities, typically paying only a small portion.
The Salvation Army
815 E. First
Monroe, MI 48161
Phone: 734-241-0404
Assistance with utility assistance for qualifying individuals, based on income level and who have a shut-off notice
and decision notice from the Department of Human Services.
&
The Salvation Army--Bedford Township
7200 Lewis Ave.
Temperance, MI 48182
Phone: 734-224-7991
Emergency financial assistance.
OAKLAND COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Active Faith Community Services
401 S. Washington
PO Box 188
South Lyon, MI 48178
Phone: 248-437-9790
Our mission is to provide long term and temporary assistance to those who have fallen on difficult times
in hopes of returning them to the independent pursuit of their life’s goals.
South Lyon
New Hudson
Salem
This 84 square mile area comes under 6 different municipalities.
You must live in the South Lyon School District.
1. South Lyon City
2. New Hudson
3. Lyon Township
4. Green Oak Township
5. Salem Township
6. Northfield Township
Catholic Community Response Team (CCRT)
132 Franklin Blvd. Suite 203
Pontiac, MI 48341
Phone: 248-499-9621
Applicants must live in Pontiac.
Community Sharing Outreach Center
Mailing Address:
P. O. Box 405
Highland, MI 48357
&
Duck Lake Center
5061 N. Duck Lake
Highland, MI 48357
Phone: 248-889-0347
Utility Assistance.
Jewish Family Services
Orley Building
6555 W. Maple
West Bloomfield, MI 48322
&
Crown Pointe Office Complex
25900 Greenfield Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 248-661-1836
LIGHTHOUSE
46156 Woodward Ave.
Pontiac, MI 48342
Phone: 248-920-6000
&
South Oakland Shelter
18505 W. 12 Mile
Lathrup Village, MI 48076
Phone: 248-920-6000 x5500
Our Direct Services program helps people with basic needs. We provide a continuum of services that begins
with short-term emergency food, utility and rental assistance. We also provide referrals to outside agencies
for additional help and assist families with long-term planning and budgeting to achieve family stabilization.
Lighthouse also offers case management for long-term support to stabilize families.
OLHSA (Oakland Livingston Human Services Agency) Also has Mobile locations!!
Central Office (Oakland County)
196 Cesar E. Chavez Ave.
P.O. Box 430598
Pontiac, MI 48343-0598
Phone: 248-209-2600 800-482-9250 Toll-Free
&
711 W. 13 Mile Rd.
Madison Heights, MI 48071
Phone: 248-209-2600 800-482-9250 Toll-Free
&
2300 E. Grand River Suite 107
Howell, MI 48843-7574
Phone: 517-546-8500
Assistance for residents with a utility shut-off or notice of pending utility shut-off.
Open Door Outreach Center
7170 Cooley Lake
Waterford, MI 48327
Phone: 248-360-2930
Crisis funding for residents of Waterford, White Lake, W. Bloomfield, Keego Harbor, Sylvan Lake, Walled Lake
and parts of Wixom.
Our Children's Fund
C/O W. Bloomfield School District
5810 Commerce
West Bloomfield, MI 48324
Only for the school children of this district!!
Oxford / Orion FISH
487 First
Oxford Township, MI 48371
Phone: 248-628-3933
Financial assistance to help pay utility shut-off for those in need in the villages of Oxford, Lake Orion and their
townships, and parts of Leonard, Lakeville, Addison and Oakland Townships.
PNC Foundation Pontiac Water Assistance Program
Pontiac residents who meet eligibility requirements can receive water assistance through the PNC Foundation
Water Assistance Program. This program is made possible by a generous grant from the PNC Foundation. Pontiac residents with income at or below 150% of the federal poverty level who meet and meet additional criteria may apply
for water bill assistance through the PNC Foundation Pontiac Water Assistance Program.
You are eligible for support through this program if:
1. Household income is at or below 150% FPL
2. Your account is residential (not commercial).
3. Your account must have a past due balance, be scheduled for shut-off, or in need of restoration.
4. The account must be in the applicant’s name. If the account is not in the applicant’s name, the applicant must
provide a written explanation as to why the responsible party listed on the utility bill is not the one applying for
assistance, a document verifying that the applicant resides at the service address, and all other documents are required to process the application.
Rochester Neighborhood House
1720 S. Livernois
Rochester, MI 48307
Phone: 249-651-5836
Helps keep utilities operational. They are a THAW (The Heat and Warmth Fund) approved site. Serves those in
Auburn Hills, Lakeville, Leonard, Oakland Twp., Rochester & Rochester Hills.
Southfield Human Services
26500 Evergreen
Southfield, MI 48076
Phone; 248-796-4540
For Southfield residents ONLY. Please call for an appointment
The Salvation Army Farmington Hills
27500 Shiawassee
Farmington, MI 48336
Phone: 248-477-1153
&
The Salvation Army Royal Oak
3015 N. Main
Royal Oak, MI 48073
Phone: 248-585-5600
&
The Salvation Army Pontiac
469 Martin Luther King Jr. Blvd.
Pontiac, MI 48342
Phone: 248-334-2407
Troy People Concerned
2045 Austin Dr.
Troy, MI 48083
Phone: 248-528-9197
Their mission is to help low-income Troy residents with limited financial assistance with various programs.
WASHTENAW COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
ALSO: See Active Faith Community Services directly above for those that live in the appropriate area!
e-Washtenaw Data Base
Provides referral and direct assistance to low-income county residents who need emergency help with utility pay-
ments. The program, funded by grants from Washtenaw County and the MI Department of Human Services (DHS),
is a last resort for applicants who have exhausted all other community resources.
AID IN MILAN
89 W. Main
Milan, MI 48160
Phone: 734-439-8420
Aid in Milan provides financial assistance for emergency needs such as water & gas/electric. This assistance is
available to qualified residents of the Milan Area School District and the 48160 zipcode.
Faith in Action
603 S. Main
Chelsea, MI 48118
Phone: 734-475-3305
Financial help with heat, electric, water, and rent: Income-qualified families in the primary service area of Chelsea
and Dexter school districts are eligible to receive help when they have received a shut-off notice or notice to quit/
eviction. Staff can help clients negotiate with utility companies and landlords to make sure there is a clear under-
standing of expectations.
FRIENDS IN DEED
1196 Ecorse
Ypsilanti, MI 48198
Phone: 734-485-7658
How to Apply:
For more information and to apply for assistance, call our Help Line at (734) 484-4357. It’s open Monday through
Friday, from 9:30 AM until 2:00 PM. If you are calling for help with a utility bill, you will need to send us several
documents. Document drop-offs must be arranged by appointment.
Monroe Community Opportunity Program (M.C.O.P.)
1140 S. Telegraph
Monroe, MI 48161
Phone: 734-241-2775
Utilities Assistance:
When funding is available, MCOP offers assistance with electric, natural gas and deliverable fuels such as propane
in Monroe, Jackson, Lenawee, Hillsdale and Washtenaw counties.
Peace Neighborhood Center
1111 N. Maple
Ann Arbor, MI 48103
Phone: 734-662-3564
Case Management Services work one-on-one with families and individuals throughout the community who find
themselves in situations requiring help. Peace offers everything from financial to emotional support, whether it
is preventing a family's heat from being shut off, advocating on their behalf with another agency, etc.
Saline Area Social Services
1259 Industrial Dr.
Saline, MI 48176
Phone: 734-429-4570
Our mission is to help our struggling neighbors within the Saline Area School District by providing them the extra
aid, tools and resources to help improve their lives. Limited emergency assistance with utilities.
SOS Community Services
101 S. Huron
Ypsilanti, MI 48197
Phone: 734-485-8730
&
SOS Resource Center
14 N. River
Ypsilanti, MI 48198
Phone: 734-484-5411 To apply for utility assistance
The Salvation Army--Ann Arbor Corps.
100 Arbana Dr.
Ann Arbor, MI 48103
Phone: 734-668-8353
&
The Salvation Army-Ypsilanti Corps.
9 S. Park
P.O. Box 980426
Ypsilanti, MI 48198
Often provides emergency funds for urgent needs.
