UTILITY RESOURCES--PHONE & WATER 


NOTE: 
This page has been split into 3 separate pages in order to make it easier to find the needed Resources, but to also add even more Resources!

For Gas & Electric Resources, please go to this page:  Gas & Electric Resources

For Cable Internet Resources, please go to this page:   Cable & Internet Resources 


SENIORS: 
Are you on the "Senior Plan" with all of your utilities?  Some cities even have Senior rates for water and some phone companies now have Senior Plans too!  


MSHDA MIHAF Program / Statewide Michigan Homeowners Assistance Fund 
Website: https://www.waynemetro.org
This fund was established as part of the American Rescue Plan Act of 2021 to mitigate hardships associated with the coronavirus pandemic by providing funds to prevent homeowner mortgage delinquencies, defaults, foreclosure, loss 
of utilities or home energy services and displacements of homeowners experiencing financial hardship on or after Jan. 21st, 2020 OR for those home- owners who experience a coronavirus pandemic financial hardship that began before January 21st, 2020 but continued after that date. 
Who is Eligible:
Up to $25,000 Grant Per Household To Pay: 


PHONE RESOURCES   (WATER RESOURCES ARE BELOW!)

NATIONAL RESOURCES

The Affordable Connectivity Program 
Website: https://www.fcc.gov/acp    To Apply: https://acpbenefit.org
The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford
the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30
per month toward cell phone or internet service for eligible households and up to $75 a month for households 
on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase 
a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 & less than 
$50 toward the purchase price. The Program is limited to one monthly service discount and one device discount 
per household. 
&
Note: This program replaced the Emergency Broadband Benefit (EBB) on December 31st, 2021. 
Those EBB recipients fully enrolled as of 12/31/2021 will automatically continue to receive their current monthly 
benefit until 3/1/2022. For additional benefits: https://www.fcc.gov/broadbandbenefit 

Cancer Recovery Foundation Women's Cancer Fund
6380 Flank Dr. Suite 400
Harrisburg, PA 17112
Website: https://cancerrecovery.org/programs-for-cancer-recovery/womens-cancer-fund
Helps women facing cancer with financial burdens associated with the disease by providing help with rent and 
utility assistance. Also provides referrals to additional available patient assistance. Accepts applications for 
assistance from medical professionals and social workers on behalf of their patients. Program disburses assis-
tance on a monthly basis based on each patient’s individual situation and availability of funds.

If you have Cancer, 
please check on this website under FINANCIAL RESOURCES FOR CANCER on this website for other similar programs!


MULTIPLE COUNTIES

CORKTOWN HEALTH
1726 Howard
Detroit, MI 48216
Phone: 313-832-3300
Email: info@corktownhealth.org
Website: https://corktownhealth.org/services/financial-assistance
Offering Financial Support To Those Living With HIV:
The Housing and EFA programs provide emergency financial assistance to households experiencing utility shutoff 
(past due bills), eviction, need for assistance with first month’s rent for a new move. This type of assistance is des-
igned to help clients living with HIV stay engaged or to reengage in medical care. When an applicant does not meet
the criteria of our programs, we work with our network to connect the client to additional resources.
Who is Eligible:


STATE RESOURCES

Michigan Lifeline Program 
Phone: 800-292-9555
Website: https://www.facebook.com/groups/TheBrokeLife/permalink/481079066350875
This program makes basic local LANDLINE TELEPHONE SERVICE more affordable for low-income families through 
a discount on their monthly telephone service. 
Eligible low-income consumers can receive the following discounts: 
1.  Under age 65 receive a discount of $8.25 to $11.25 per month (discount varies depending on service provider)
2.  Age 65 or older receive a minimum discount of $12.35 per month. 
To apply for the Michigan Lifeline Program, consumers should contact their telephone service provider. You may 
also contact the Michigan Public Service Commission. 

Free wireless services (cell phone, airtime, texts) are available for low-income persons. To qualify for a free govern-
ment cell phone in Michigan, the client must be receiving assistance from one of the following programs:
If the client does not receive assistance from any of the above programs, s/he may still be eligible if his/her household income is less than 135% of the national poverty level.
&
Affordable basic telephone assistance for low-income families (150% of the poverty guidelines:  
The benefits vary depending on telephone service providers. On average, most customers save about $100 off their annual telephone bills and approximately 50% off their local telephone installation charge and have the option of blocking outgoing long-distance calls free of charge. For more information, contact your local telephone company 
and ask for the “Lifeline Telephone Assistance Program.” Website: http://www.att.com/gen/general?pid=10273


FOR HEARING IMPAIRED OR DEAF:

A free captioned telephone that displays text of conversations in near real-time on a large color touchscreen so 
the person can see and hear what callers are saying is available to anyone with a hearing loss, regardless of their 
age, income, insurance or veteran status. The phone and service is paid for with federal funding. Available from ClearCaptions.
&
To get a free phone, call Tracy Salisbury at 810-360-9364 or tracy.dunksalisbury@clearcaptions.com


PHONE RESOURCES: 

Lifeline Service AND Link-Up
Lifeline Telephone Assistance is available to help qualified customers with their monthly phone bills. Lifeline service provides a discount on your monthly bill. You may be qualified if you receive some form of government assistance. Reduces the installation charge for phone service by 50%, up to $30 for qualified customers. Also provides discounts
for basic local wireline telephone service on monthly telephone bills. All local wireline telephone service providers in 
MI are required to provide Link-Up and Lifeline. Contact your local telephone company to apply!

Access Wireless 
Website: https://www.accesswireless.com/lifeline/state?zipcode=48043

Ameritech Michigan Lifeline
Phone: 800-621-8650
&
AT&T
Phone: 800-244-4444
Websitewww.att.com/lifeline
&                                                          
CenturyTel Lifeline Service                           
Phone: 800-201-4099                                          
Website: www.centurytel.com
Phone service for income-eligible families.
&
AT&T Directory Assistance Exemption
Phone: 800-244-4444
Website: www.att.com
Offers free local directory assistance to AT&T customers with visual impairments who have difficulty using 
a telephone directory. A physician's prescription is required.

Assurance Wireless          
P.O. Box 686
Parsippany, NJ  07054
Phone: 888-898-4888
Email: ourteam@assurancewireless.com 
Website: www.assurancewireless.com
Same criteria as program above.  

Budget Mobile 
Website: http://www.fasts.org/free-cell-phone-providers/budget-mobile

Reach Out Wireless
P.O. Box 27168
Columbus, OH 43224
Phone: 877-870-9444
Website: http://www.freegovernmentcellphones.net/free-cell-phone-
providers/reachoutwireless
If you participate in a government low-income assistance program, you qualify for free mobile service. Only 
one phone per address. 

Safelink Wireless
P.O. Box 220009
Milwaukie, OR  97269-0009
Phone: 800-723-3546
Website: www.safelinkwireless.com/Enrollment/Safelink/en/
Public/NewHome.html
Same criteria as program above.

Tag Mobile 
Website: https://www.tagmobile.com

CALL FOR HELP / Emergency Senior Cell Phone Program
Oakland County Sheriff's Office
1200 N. Telegraph  Bldg.  38E
Pontiac, MI 
Phone: 248-975-9700
Website:  http://www.oakgov.com/Pages/home.aspx
Free cell phones that can contact help in an emergency are distributed from 9 a.m. to noon every Friday for 
those living in Oakland County. 


WATER BILL RESOURCES 


MULTIPLE COUNTIES: 

Michigan Homeowner Assistance Fund (MIHAF)
Website: https://www.michigan.gov/mshda/0,4641,7-141-45866_107583-562746--,00.html
The Homeowner Assistance Fund was established under section 3206 of the American Rescue Plan Act of 2021 
(the ARP) to mitigate hardships associated with the coronavirus pandemic by providing funds to prevent home-
owner mortgage delinquencies, defaults, foreclosure, loss of utilities or home energy services and displacements 
of homeowners experiencing financial hardship on or after January 21st, 2020 or for those homeowners who ex-
perience a coronavirus pan-demic financial hardship that began before January 21, 2020 but continued after that 
date.
ELIGIBLE USES:

MDHHS STATE EMERGENCY RELIEF PROGRAM
Website: www.mibridges.michigan.gov  
Up to $175 per year in assistance is available to qualifying low-income households. Apply online at the address 
above or at your local Michigan Department of Health & Human Services office. Contact 2-1-1 or go to  www.michigan.gov/mdhhs and click on the "Contact Us" link if you don't know the location of the office that 
serves you. FYI: different organizations may require you to FIRST apply to this program and get a "decision notice". 
Do NOT throw away this notice!  You will need it! 
&
MDHHS Emergency Services 
This program provides additional assistance beyond State Emergency Relief. It is a "last resort" funding source 
for people who can demonstrate they have exhausted funding from other possible resources and are unable to 
get services restored. The application process is the same as for State Emergency Relief. 

THAW (The Heat & Warmth Fund)
535 Griswold 
Suite 200
Detroit, MI 48226
Phone: 800-866-8429
Website:  https://thawfund.org/assistance/#      
MEAP  (Michigan Energy Assistance Program)
THAW administers the Michigan Energy Assistance Program (MEAP). MEAP provides direct bill payment assistance 
for heat and electricity for low-income Michigan residents. Families must complete a two-step process to qualify for MEAP funds.  
As of April 7, 2022:
Due to a lack of funding, THAW cannot accept any new MEAP applications. If and when additional funding is available, we will start accepting applications again. 
​&
Enbridge Fueling Futures Water Assistance Program:
Website: https://thawfund.org/assistance/enbridge-fueling-futures-water-assistance-program
Residents of Michigan with incomes at or below 250% of the Federal Poverty Level are eligible to receive water assistance through the Enbridge Fueling Futures Water Assistance Program. Assistance funds are limited and distributed on a first-come, first-serve basis.
You are eligible for support from this program if: 
1.  Your income is at or below 250% of the Federal Poverty Level (see chart below)
2.  Your account must be residential (not a commercial account)
3.  Your account must have a past due balance
4.  Account must be in the applicant’s name. If the account is not in the applicant’s name, the applicant must provide
     a written explanation as to why the responsible party listed on the utility bill is not the one applying for assistance
5.  A document verifying that the applicant resides at the service address
6.  All other documents are required to process the application

The Human Utility
P.O. Box 441130  #89193
Detroit, MI  48244
Email: info@detroitwaterproject.org
Website: www.detroitwaterproject.org 
This is a non-profit organization providing help to families and makes sure they always have running water at home. 

Here to Help Foundation / Let's Keep the Lights On Program 
P.O. Box 480
Royal Oak, MI  48068 
Email: heretohelpfoundation@icloud.com
Website: https://www.heretohelpfoundation.org/activek/Let-s-Keep-the-Lights-On-c9
1.  We can help you with payment on one utility bill and all other utility bills must be up to date
     For example, don't apply yet if you owe on your water bill AND your electric bill
2.  We are a resource of last resort so please first get an answer from State Emergency Relief 
     (SER) and if you receive or partial SER assistance you should also seek, if DTE related, help through DTE's Low                 Income Self Sufficiency Plan. Their phone number is: 800-477-4747. 
3. The maximum amount we can provide is $500.00.
Please see the other qualifications on the website! You must be a full-time resident of Wayne OR Oakland County only!  One-time assistance. 

WAYNE METROPOLITAN CAA
Wayne Metro Detroit HQ
7310 Woodward  Suite 800
Detroit, MI  48202
&
Out-County Service Hub
2121 Biddle Ave.
Wyandotte, MI  48192
Phone: 313-388-9727 (WRAP)
Email: WMConnectCenter@waynemetro.org
​Website: www.WayneMetro.org/WRAP
The WRAP program provides funding to eligible, low-income homeowners to assist with water bills, water conservation, and self-sufficiency initiatives. To be eligible, you must be a customer of the Great Lakes Water Authority and residing 
in their service areas. Please check the website for all the information you will need for qualifying and submitting your application!
ELIGIBILITY:
&
​WRAP Benefits: 
Client Benefits: 
WRAP Qualifications: 
​AND
Low Income Household Water Assistance Plan (LIHWAP)
Phone: 313-388-9727
Email: wmconnectcenter@waynemetro.org
Website: https://www.waynemetro.org/lihwap
​The Low income Household Water Assistance Plan (LIHWAP) provides up to $650 in direct payment assistance for household accounts in arrears or disconnect status, and/or assistance with reconnection fees when services have 
been disconnected. You can also qualify for an additional $350 through a State Emergency Relief (SER) Program.


DETROIT & METRO DETROIT

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies! 

VETERANS:  
Please look under the Veterans Resources page which leads to Veterans Financial Resources 
page on this site to find programs that are just for YOU! 
&
Wayne County Veteran Financial Hardship Services 
Phone: 313-224-5045
Veterans may also obtain financial assistance through this program using Wayne County Soldiers & Sailors Relief 
and Michigan Veteran Trust Funds. Assistance may be granted to honorably discharged indigent wartime veterans, 
their spouses, and dependent children to meet their immediate needs. This info is also on this website's webpage
above!

Detroit Library TIP LINE
Phone: 313-481-1400 
Website: http://www.detroitpubliclibrary.org/specialservice/tip
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed from a Detroit library computer. Call the number above for help.

BRAND NEW FOR DETROIT RESIDENTS!
The DWSD Lifeline Plan is Detroit’s first-ever income-based water affordability program that provides income-
eligible enrolled Detroiters up to 4,500 gallons of water every month at a fixed rate based on their household
income. Any water used above 4,500 gallons in a month will result in a total bill high- er than the fixed rate 
based on the amount of additional water used. 
People can apply for the new plan July 1st, 2022 and the changes will be reflected in bills Aug. 1st, 2022. 
BENEFITS:
Receive a fixed monthly rate for up to 4,500 gallons of water used. Erase your past-due balance! 
&
TIER LEVELS:
&
ELIGIBILITY:
1.  Low income-eligible households
2.  Households receiving SNAP/FAP benefits
3.  The 2,500 households currently enrolled in WRAP (Water Residential Assistance Program) will be auto-enrolled 
      in the new plan beginning today
4.  The 19,000-plus households who were previously in WRAP can immediately qualify and will be contacted by 
5.  Wayne Metropolitan Community Action Agency
&
REQUIRED DOCUMENTS:
&
Wayne Metro Community Action Agency
Phone: 313-388-9727
Email: wmconnectcenter@waynemetro.org
Website: https://www.waynemetro.org/dwsdlifeline

Detroit Water Brigade                        
House of Help Community Center
23700 Clarita
Detroit, MI  48219
Phone: 313-279-0608 #1
Website:  https://detroitwaterbrigade.org
Open enrollment each Thursday night from 4 to 6 p.m. at the address above. Residents need to come in-person 
to a  WAF Enrollment Day, fill out the application and wait until they are called for a pre-interview with the staff. 

Health Emergency Lifeline Programs (H.E.L.P.)   
1726 Howard
Detroit, MI  48216
Phone: 313-832-3300     888-435-5655
Email:  help@helpoffice.org
Website:  www.helpoffice.org
Helps low-income people with utilities including water bills. Must have HIV/AIDS and/or Hepatitis C.

The Detroit Water and Sewerage Plan 
Phone: 313-267-8000
The city's repayment plan has no income restrictions and lets customers spread payments over a 24-month period. Customers who have been shut-off must put down 10% deposits for restoration, 30% if they are shut-off a second 
time and 50% following a third shut-off. 

Brightmoor Energy & Water Assistance Program
Phone: 800-866-THAW (8429)
Website: https://thawfund.org/assistance/brightmoor-program
Residents of Brightmoor who meet eligibility requirements can receive energy & water assistance through the program. 

The Water Access Volunteer Effort Fund / The WAVE Fund  
Main Office - Water Board Building
735 Randolph 
Detroit, MI  48226
&
Eastside Office
13303 E. McNichols
Detroit, MI  48205
&
Westside Office
15600 Grand River
Detroit, MI  48227
Phone: 313-267-8000
Open Monday- Friday from 8:30 am-5:00 pm
Email: wave@wmenergy.com
Website: https://www.wavefund.org
Website: http://detroitmi.gov/dwsd     
The WAVE Fund is designed to provide assistance to low-income residents of the City of Detroit. Proof of low-income status must be provided in the form of Department of Human Services credentials, evidence of unemployment benefits, social security and/or disability benefits.
1.   The account must be in the resident's or spouse's name and the applicant must live at the account address.
2.   The customer should discuss bill payment options with the Detroit Water and Sewerage (DWSD) Dept. before                       applying for WAVE Fund assistance
3.    Service must be off or a shut-off notice received. Shut-off notice is waived for seniors over 62 years old (Overdue               notice is sufficient).
4.    WAVE assists with paying the dollar amount needed to restore or maintain water services. The maximum allowance           for assistance is 50% of the bill up to $500
5.    Customers may receive WAVE Fund help only once in any calendar year.
6.    The WAVE Fund assistance must restore service or assure service continuation for at least 30 days
7.    The customer must make arrangements with DWSD to pay any remaining balance over the amount of the WAVE                  funding provided.
8.     Applicants should apply for all other state federal or private assistance.
&
Detroit residents may apply for WAVE assistance by calling 313-267-8000 or visiting a Detroit Water & Sewerage Dept.  (DWSD) Customer Care Center. DWSD staff will complete the paperwork & submit to WAVE for consideration.  
 ALSO, please be sure to bring the following (3) items with you to the Water Department:

HYDRATE DETROIT
24 Avalon 
Highland Park, MI  48203 
Phone: 313-279-0608 
Email: water4detroit@gmail.com 
Website: https://www.hydratedetroit.org
A water relief non-profit organization providing immediate emergency water deliveries and water restoration to 
families in the City of Detroit experiencing water shutoffs.  
Offers: 

Detroit Area Agency on Aging--1A
1333 Brewery Park Blvd.  Suite 200
Detroit, MI 48207
Phone: 313-446-4444
Website:  www.daaa1a.org
Serves cities of Detroit, Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Park, Grosse Pointe Shores, Grosse Pointe Woods, Hamtramck, Harper Woods and Highland Park.
&
Area Agency on Aging--1B
29100 Northwestern Hwy.  Suite 400
Southfield, MI  48034
Phone: 248-357-2255    800-852-7795
Website: www.aaa1b.org
&
The Senior Alliance, Inc.--1C
5454 Venoy 
Wayne, MI  48184
Phone: 734-722-2830    800-815-1112
Website:  www.aaa1c.org
Serves all of Wayne County, excluding areas served by Region 1-A

The Information Center
20400 Superior 
Taylor, MI  48180
Phone: 734-282-7171
Email: info@theinfocenter.info
Website: www.theinfocenter.info
Utility referral & assistance for downriver residents.

St John Neumann Conference of St Vincent de Paul
44800 Warren Ave.
Canton, MI  48187
Phone: ​734-455-5910
&
Society of St. Vincent dePaul – Our Lady of Good Counsel
47650 N. Territorial 
Plymouth, MI 48170
Phone: 734-453-0326
&
Society of St. Vincent dePaul – Resurrection Conference
48755 Warren 
Canton, MI 48187
Phone: 734-451-0444
&
Society of St. Vincent dePaul – St Thomas a’Becket Conference
555 S. Lilley 
Canton, MI  48188
Phone: 734-981-1333

The Salvation Army / Dearborn Heights Citadel Corps 
26700 Warren 
Dearborn Heights, MI  48127
Phone: 313-563-4457 #105
Water assistance provided as funding is available. Valid Michigan ID matching address on past-due or shut-off 
notice bill, decision letter from DHS may be required assistance (depends on City). 
&
The Salvation Army Plymouth Corps
9451 S. Main
Plymouth, MI  48170
Phone: 734-453-5464
Website: https://centralusa.salvationarmy.org/plymouth

The Detroit Association of Black Organizations
12048 Grand River Ave.
Detroit, MI 48204
Phone: 313-491-0003
Website: https://dabodetroitinc.net/about-us/initiatives
We've proudly helped over 5000+ residents with utility shut offs.

UNITED WAY of SOUTHEASTERN MICHIGAN               
Phone: Call 2-1-1  Within county                                          
Phone: 1-800-552-1184  Outside the county    
Website: https://plymouthunitedway.org/resources/utility-assistance


LENAWEE COUNTY

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies! 

VETERANS:  
Please look under the Veterans Financial Resources page on this site to find programs that are just for YOU! 

UNITED WAY of SOUTHEASTERN MICHIGAN
Phone:  2-1-1  Within county
Phone:  1-866-561-2500  Outside of county
Searchable 2-1-1 database:  Website: http://www.centralmichigan211.org/GetHelpGiveHelp.htm

Area Agency on Aging--Region 2 
102 N. Main 
Brooklyn, MI  48230
Phone: 517-592-1974   800-335-7881
Website: http://www.r2aaa.net

Community Action Agency Association
400 W. South 
Adrian, MI  49221
Phone: Lenawee County-  Burt Fenby 517-263-7861  bfenby@caajlh.org
Email: info@caajih.org
Website: http://www.caajlh.org
Maintains an emergency fund for people who are experiencing home heating-related emergencies. Working 
poor, elderly and handicapped residents who have received a shut-off notice or are in need of emergency 
fuel delivery assistance. May have water assistance. 

The Salvation Army--Adrian Corps.
217 W. Church 
Adrian, MI  49221
Phone: 517-265-2038
Website: https://centralusa.salvationarmy.org/adrian/overcome-poverty 
We assist families and individuals who face utility crisis or shut offs. We strive to continue meeting crisis 
needs, but also hope to work with some families through Pathway of Hope to prevent future crisis and build encouragement and hope within the families.

Faith In Action 1
603 S. Main 
Chelsea, MI  48118
Phone: 734-475-3305
Website: https://www.faithinaction1.org/programs-services
Financial help with heat, electric, water, & rent: income qualified families are eligible to receive help when 
they have received a shut-off notice or notice to quit/eviction. Staff will negotiate with utility companies &
landlords to make sure there is clear understanding of expectations.


MACOMB COUNTY: 

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies! 

VETERANS:  
Please look under the Veterans Financial Resources page!

Macomb Charitable Foundation 
18215 24 Mile 
Macomb, MI 48042
Phone: 586-232-3473
Website: https://www.macombcharitablefoundation.org
The Macomb Charitable Foundation exists to help children living at or below poverty level in Macomb County. 
Our goal is to alleviate the suffering of children and their families by providing financial assistance for items 
such as but not limited to; food, clothing, personal care items rent /utility assistance, vehicle repair, educational assistance and when available personal & spiritual mentoring. 

Macomb County Community Services Agency WRAP (Water Residential Assistance Program)
VerKuilen Building
21885 Dunham   Suite 10
Clinton Twp., MI  48036
Phone: 586-469-6999  
Email: mccsa@macombcountymi.gov
Website: www.macombcounty.gov/mccsa
Available for qualified residents in some Macomb County communities. WRAP offers a individualized service plan 
to help residential customers in the Great Lakes Water Authority regions to pay past-due bills, get $25 monthly credit toward future bills, receive plumbing repairs and get water-saving kits. Call 586-469-6464 to see if you qualify!
&
Macomb Community Services Agency Center
18 Market 
Mt. Clemens, MI  48043
Phone: 586-469-6964
&
Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north of 23 Mile Rd.) Lenox, Macomb Twp. (north of 23 Mile Rd.), Memphis, New Baltimore (north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby Twp. (north of 23 Mile Rd.), or Washington Twp.
Contact the North Action Center:
58144 Gratiot
New Haven, MI  48048
Phone:  586-749-5146   
&
Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.
Contact the South Action Center:
22856 Ryan 
Warren, MI  48091
Phone:  586-759-9156
NOTE:  Macomb County Community Services Agency may be able to assist with a furnace repair and / or replacement through their Weatherization program. However, this is not an emergency service! Phone: 586-469-6329. 

Veterans Trust Fund
21885 Dunham  Suite 3
Robert A Verkuilen Bldg.
Clinton Twp., MI  48036
Phone: 2-1-1    586-469-5315

The Salvation Army Mt. Clemens Corps.
55 Church 
Mt. Clemens, MI  48043
Phone: 586-469-6712
&
The Salvation Army-Warren Corps.
24140 Mound
Warren, MI  48066
Phone:  586-754-7400 
Website:  http://centralusa.salvationarmy.org

Jewish Family Services 
Orley Building
6555 W. Maple 
West Bloomfield, MI  48322

Crown Pointe Office Complex
25900 Greenfield   Suite #405
Oak Park, MI  48237
Phone: 248-592-2313    248-661-1836
Website:  www.jfsdetroit.org

Open Door Outreach Center
7170 Cooley Lake 
Waterford, MI  48327
Phone: 248-360-2930
Email:  opendoor4328@sbcglobal.net
Website:  www.opendooroutreachcenter.com
Provides assistance to families experiencing emergency-related utility needs as funding permits. 

Samaritan House
62324 Van Dyke
Washington, MI 48094
Phone: 586-336-9956 
Website: https://www.samaritanhousemichigan.org/services
Utility Assistance:
Utility assistance is designated to help keep water, natural gas, propane gas, heating oil and electrical services 
in operation.

Good Shepherd Coalition / Family Resource Center
P.O. Box 26190
Fraser, MI 48026
Phone: 586-307-8888
Email: gscmacomb@gmail.com
Website: http://www.gscmacomb.org/about-us/our-mission
We assist with funding for current court-ordered evictions, past due - disconnected utilities, and also provide 
referrals and resources for additional needs. We receive coordinated funding from local faith & community-based outreach programs, private donations, and fundraisers. We work jointly with multiple organizations and agencies
to bridge the gap for need based assistance.


MONROE COUNTY

NOTE: 
Check the instructions & agencies at the TOP of the page before calling these agencies!

VETERANS: 
Please look under the Veterans Financial Resources page on this site to find programs that are just for YOU! 

Veterans Trust Fund
29 Washington 
Monroe, MI  48161
Phone: 734-240-735
Limited assistance for veterans who have had wartime service. Must have a shut-off notice and ability to pay
in the future.

UNITED WAY of SOUTHEASTERN MICHIGAN               
Phone: Call 2-1-1  Within county                                          
Phone: 1-800-552-1184  Outside the county                     

NEW!!  See the Downriver Community Conference listing under Wayne County!

The Salvation Army                                                 
815 E. First                                                              
Monroe, MI  48161                                                                     
Phone: 734-241-0404                                                                
Website:  http://centralusa.salvationarmy.org                                                                       
Assistance with utility assistance for qualifying individuals, based on income level and who have a shut-off notice and "decision notice" from the Department of Human Services. 

Monroe Community Opportunity Program  (M.C.O.P.)  
1140 S. Telegraph 
Monroe, MI  48161
Phone:  734-241-2775  #243
Website:  www.monroecountyop.org
Assistance with utility assistance for qualifying individuals, depending on income level, who have a shut-off notice
& a "decision notice" from the Department of Human Services. Services Monroe, Frenchtown Twp., Village of Dundee, City of Petersburg, South County, Ash Twp., Village of South Rockwood or Berlin Twp. 

Monroe Community Mental Health
1001 S. Raisinville 
Monroe, MI  48161
Phone: 734-243-7340
For persons with a documented diagnosis of a serious, persistent mental illness, assistance with utilities may be available if the person has received two denials from other agencies.  

Monroe Missionary Baptist Church
14260 S. Dixie Hwy.
Monroe, MI  48161
Phone: 734-241-6860
Limited assistance with utilities, typically paying only a small portion. 

St. Mary's St. Vincent DePaul
127 N. Monroe 
Monroe, MI  48162
Phone: 734-241-9067
Limited assistance with utilities, typically paying only a small portion.

St. John's St. Vincent dePaul
511 S. Monroe 
Monroe, MI  48161 
Phone: 734-241-8910 
Limited assistance with utilities, typically paying only a small portion.

St. Michaels / St. Vincent dePaul
510 W. Front 
Monroe, MI  48161
Phone: 734-241-8645
Limited assistance with utilities, typically paying only a small portion.  


OAKLAND COUNTY

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies!

VETERANS:  
Please look under the Veterans Financial Resources page on this site to find programs that are just for YOU! 

Detroit Library TIP LINE
Phone: 313-481-1400 
Website: http://www.detroitpubliclibrary.org/specialservice/tip
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed from a Detroit library
computer. Call the number for help. 

Catholic Community Response Team (CCRT)
132 Franklin Blvd.   Suite 203
Pontiac, MI  48341
Phone: 248-499-9621
Email: ccrt@ccrt-pontiac.org
Website: https://ccresponseteam.weebly.com/emergency-help-form.html
Applicants must live in Pontiac. 

Troy People Concerned   
2045 Austin Dr.
Troy, MI 48083
Phone: 248-528-9199
Website: tpctohelp@sbcglobal.net 
Their mission is to help low-income Troy residents with limited financial assistance with various programs.

Southfield Human Services
26500 Evergreen
Southfield, MI  48076
Phone; 248-796-4540
Website: https://www.cityofsouthfield.com/departments/human-services
For Southfield residents. Please call for an appointment. 

Neighbor for Neighbor  
Located in the Hart Community Center at Mill Pond Park
495 Broadway
Davisburg, MI  48350
Phone: 248-215-1292
Email: nfndavisburg@gmail.com
Website: http://neighborforneighbor.net/get-help.html
Provides financial assistance as funding allows to eligible residents of Brandon Twp., Clarkston, Davisburg, 
Groveland Twp., Holly, Independence Twp., Ortonville, Rose Twp., Springfield Twp., & White Lake (North of M-59)

Community Sharing Outreach Center 
Mailing Address:
P. O. Box 405
Highland, MI 48357
&
Duck Lake Center
5061 N. Duck Lake
Highland, MI 48357
Phone: 248-889-0347
Email: info@community-sharing.org
Website: https://www.community-sharing.org/get-help
Utility Assistance. 

South Oakland Shelter                                                      
18505 W. 12 Mile     
Lathrup Village, MI  48076                                                   
Phone: 248-809-3773
Website: www.southoaklandshelter.org
Utility assistance to prevent homelessness.  

Oxford Orion FISH             
487 First 
Oxford Township, MI  48371
Phone:  248-628-3933
Email:  oxfordorionfish@gmail.com
Website:  http://oxfordorionfish.org
Financial assistance to help pay utility shut-off for those in need in the villages of Oxford, Lake Orion and their townships, and parts of Leonard, Lakeville, Addison and Oakland Townships. 

Rochester Neighborhood House  
1720 S. Livernois 
Rochester, MI  48307
Phone: 249-651-5836
Website: www.ranh.org
Helps keep utilities operational. They are a THAW (The Heat and Warmth Fund) approved site. Serves those 
in Auburn Hills, Lakeville, Leonard, Oakland Twp., Rochester & Rochester Hills. 

​LIGHTHOUSE
Mailing Address:
46156 Woodward Ave.
Pontiac, MI 48342
Phone: 248-920-6000
&
South Oakland Shelter
18505 W. 12 Mile
Lathrup Village, MI 48076
Phone: 248-920-6000 x5500
Website: https://www.southoaklandshelter.org/what-we-do
Direct Services:
Our Direct Services program helps people with basic needs. We provide a continuum of services that begin with 
short-term emergency food, utility and rental assistance. We also provide referrals to outside agencies for addit-
ional help and assist families with long-term planning and budgeting to achieve family stabilization. Lighthouse 
also offers case management for long-term support to stabilize families.

The Salvation Army Farmington Hills
Phone:  248-477-1153
&
The Salvation Army Royal Oak
3015 N. Main
Royal Oak, MI  48073
Phone:  248-585-5600
Website:  http://centralusa.salvationarmy.org

St. Vincent DePaul / Our Lady of Fatima
Phone: 248-545-2310

Jewish Family Services 
Orley Building
6555 W. Maple 
West Bloomfield, MI  48322

Crown Pointe Office Complex
25900 Greenfield    Suite #405
Oak Park, MI  48237
Phone: 248-592-2313   248-661-1836
Website:  www.jfsdetroit.org

OLHSA (Oakland Livingston Human Services Agency)       Also has Mobile locations!!
Central Office (Oakland County)
196 Cesar E. Chavez Ave.
P.O. Box 430598
Pontiac, MI 48343-0598
Phone: 248-209-2600      800-482-9250 Toll-Free
Email:  info@olhsa.org 
Website: https://www.olhsa.org/en-uos/contact-us
&
711 W. 13 Mile Rd.
Madison Heights, MI 48071
Phone: 248-209-2600     800-482-9250 Toll-Free
Email: info@olhsa.org
&
2300 E. Grand River Suite 107
Howell, MI 48843-7574
Phone: 517-546-8500
Email: livingston@olhsa.org
The Low Income Household Water Assistance Plan (LIHWAP) provides direct payment assistance for household accounts in arrears or disconnect status, including reconnection fees when service have been disconnected. For households that have had their water disconnected or are facing dis- connection, LIHWAP funding may pay the
full cost that will reconnect or prevent disconnection of service.

Open Door Outreach Center
7140 Cooley Lake 
Waterford, MI 48327
Phone: 248-360-4977  
Website: https://opendooroutreachcenter.com
We service families in Waterford, White Lake, West Bloomfield, Keego Harbor, Orchard Lake, Sylvan Lake, Commerce, Walled Lake, Wolverine Lake and parts of Wixom. Referrals from other agencies are also accepted. Families who live outside of our service area will find some help and referrals to agencies in their home area.
&
Open Door provides financial assistance, referrals to other collaborative nonprofits and emotional support to 
families experiencing emergency utility or housing needs, as funding permits. We meet with people and learn 
they are often facing evictions, utility shut-offs, car breakdowns or medical problems. When funding is available, 
we provide people with support - and we also collaborate with many other church partners to secure additional 
funding to prevent a crisis. In addition, we help with referrals to other area services.

Soldiers Relief Fund:  Pontiac
Phone:  248-858-0785
Soldiers Relief Fund:  Troy
Phone:  248-655-1250
Soldiers Relief Fund:  Walled Lake
Phone:  248-926-3368

Our Children's Fund                                    
C/O West Bloomfield School District
5810 Commerce 
W. Bloomfield, MI 48324
Website:  http://www.westbloomfield.k12.mi.us/wbsd/District/Portal/Our-Children-s-Fund-146.html
Funding requests have included necessities such as medical & dental expenses, eyeglasses, school supplies 
& clothing, summer school classes & academic enrichment, gas, food, utility bills as well as assistance at the 
holidays in December.  For over a decade, OCF has been a safety net for our children putting hope back into 
their lives as well as that of their families. Only for the school children of this district!! 

Jewish Family Services
Orley Building
6555 W. Maple
W. Bloomfield, MI 48322
&
Crown Pointe Office Complex
25900 Greenfield  Suite #405
Oak Park, MI 48237
Phone: 248-592-2313   248-661-1836
Website: www.jfsdetroit.org

Active Faith Community Services         
401 S. Washington 
PO Box 188
South Lyon, MI  48178
Phone: 248-437-9790
Website: http://www.activefaithcs.org/1/230/index.asp
​Our mission is to provide long term and temporary assistance to those who have fallen on difficult times in 
hopes of returning them to the independent pursuit of their life’s goals.
This 84 square mile area comes under 6 different municipalities. 
You must live in the South Lyon School District.
1.  South Lyon City 
2.  New Hudson 
3.  Lyon Township 
4.  Green Oak Township 
5.  Salem Township
6.  Northfield Township

UNITED WAY of SOUTHEASTERN MICHIGAN               
Phone: Call 2-1-1  Within county                                          
Phone: 1-800-552-1184  Outside the county   


WASHTENAW COUNTY

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies!

VETERANS:  
Please look under the Veterans Financial Resources page on this site to find programs that are just for YOU! 

ALSO:  See Active Faith Community Services directly above for those that live in the appropriate area!

e-Washtenaw Data Base 
Website: wwww.ewashtenaw.org/government/departments/portww.ewashtenaw.org/government/departments/port
Provides referral and direct assistance to low-income county residents who need emergency help with utility 
payments. The program, funded by grants from Washtenaw County and the MI Depart-ment of Human Services 
(DHS), is a last resort for applicants who have exhausted all other com- munity resources.

Low-Income Household Water Assistance Program
Website: https://www.washtenaw.org/3633/LIHWAPfbclid=IwAR1THM9QeFtdLNpXtc_B_bVjE5A
gAqBOaIIeyEFRpixzp87mmX6W4gAg_BI 
An emergency program to help income-eligible households pay outstanding water and waste-water bills, providing 
up to $650 in direct payment assistance toward water and wastewater bills for household accounts in arrears or disconnect status, and/or assistance with reconnection fees when services have been disconnected. Funding will 
be administered until September 30, 2023, unless depleted prior to that date. (A LIHWAP payment will guarantee 
service for at least 90 days after receipt of payment).

Washtenaw County Barrier Busters 
415 W. Michigan Ave.  2nd Floor
Ypsilanti, MI  48197
Phone: 734-544-6748 
Website: https://www.washtenaw.org/588/Barrier-Busters
Barrier Busters is a group of 90+ social service agencies committed to improving services for Washtenaw County residents in need. Each member agency identifies a “Barrier Buster” who is an agency's point of contact and facil-
itates collaborative case management between member agencies. To serve residents in need, member agencies 
have access to the "Barrier Busters Emergency Unmet Needs" Fund-public and private funds that provides social workers, case managers, and other direct service providers access to emergency assistance funds for clients. This 
fund provides agencies an efficient way to prevent evictions and utility shut-off; and assist with other emergency 
costs that threaten residents’ housing and financial stability. Residents in need work with their existing provider to access financial assistance. Please see the Provider List!  
Website: https://www.washtenaw.org/2818/Barrier-Buster-Agency-Provider-List

Saline Area Social Services
224 W. Michigan Ave.
Saline, MI  48176
Phone: 734-429-4570
Website: https://salinesocialservice.com/get-food/how-we-can-help
Our mission is to help our struggling neighbors within the Saline Area School District by providing them the extra 
aid, tools and resources to help improve their lives.
&
Utility must be in client’s name. Client must be on a budget plan or payment protection plan or have 
a shut-off notice. In shut-off situation, client must go to Department of Human Services first and get verification 
of what DHS will pay.

UNITED WAY 
Phone 2-1-1  Within county
Phone: 1-800-552-1183  Outside of the county

SOS Community Services 
101 S. Huron 
Ypsilanti, MI  48197
Phone:  734-485-8730
&
SOS Resource Center 
14 N. River 
Ypsilanti, MI  48198
Phone: 734-484-5411  To apply for utility assistance
Website: https://soscs.org/what-we-do-2
The SOS Resource Center:
Through the resource center, we help stretch tight budgets so community members can stay housed by offering 
a choice food pantry and walk-in services. Families can get assistance with utilities, transportation, personal care
items, and housing resources. The SOS Resource Center also is a MiBridges Navigation site so people can get connected to the benefits offered by the Department of Health and Human Services.

The Salvation Army of Washtenaw County
The Salvation Army--Ann Arbor Corps.
100 Arbana Dr.
Ann Arbor, MI  48103
Phone:  734-668-8353
&
The Salvation Army-Ypsilanti  Corps.
9 S. Park 
P.O. Box 980426
Ypsilanti, MI  48198
Website: http://centralusa.salvationarmy.org
Often provides emergency funds for urgent needs. 

FRIENDS IN DEED 
1196 Ecorse
Ypsilanti, MI 48198
Phone: 734-485-7658
Email: office@friendsindeedmi.org
Website: http://www.friendsindeedmi.org
We Help Prevent Utility Shut Off:
Friends In Deed works with other social service agencies in the community to prevent utility shut-off. Not only 
are families able to keep their water running, lights on and rooms warmed (or cooled), they are often able to 
qualify for a payment plan that allows them to retain a bigger part of their budget for other necessities: food, 
medical care, clothing, etc.
How to Apply:
For more information and to apply for assistance, call our Help Line at 734-484-4357 It’s open Mon- day through 
Friday, from 9:30 AM until 2:00 PM. If you are calling for help with a utility bill, you will need to send us several documents. Document drop offs must be arranged by appointment.

Peace Neighborhood Center 
1111 N. Maple 
Ann Arbor, MI  48103
Phone: 734-662-3564
Email:  info@peaceneighborhoodcenter.org 
Website: www.peaceneighborhoodcenter.org 
Case Management Services work one-on-one with families and individuals throughout the community who find themselves in situations requiring help. Peace offers everything from financial to emotional support, whether is 
preventing a family's heat from being shut-off, advocating on their behalf with another agency, etc.  

AID IN MILAN 
89 W. Main 
Milan, MI  48160
Phone: 734-439-8420 
Email: info@aidinmilan.org
Website: www.aidinmilan.org 
Aid in Milan provides financial assistance for emergency needs such as water & gas/electric. This assistance is 
available to qualified residents of the Milan Area School District and the 48160 zip code. Call us for more information.
In addition to submitting a completed intake form, you need to provide:

Faith in Action
603 S. Main 
Chelsea, MI  48118
Phone: 734-475-3305
Website: https://www.faithinaction1.org/programs-services
Qualified families are eligible to receive help when they have received a shut-off notice or notice to quit/eviction. Staff will negotiate with utility companies and landlords to make sure there is clear understanding of expectations.

Northfield Human Services
9075 Brookside
Whitmore Lake, MI  48189
Phone: 734-492-1717
Email: northfieldhumanservices@gmail.com
Website: https://northfieldhumanservices.org/about-us
Located in Whitmore Lake MI, we service low-income individuals, families, and seniors with food and other basic necessities to help ease their burden of making it through these tough financial times. We also help our clients 
through other services. Utility Aid, when funds available.


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This page was last updated: September 29, 2022
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