NOTE:
If you call an agency and they are out of funding at that time, ask if you can leave your name & contact information for when they do have funding. Many agencies receive NEW funding from various sources throughout the year and are not always told ahead of time when the new funding will arrive!
If you are the parent of a child with a serious illness OR ill yourself, please check under the "Financial Resources" pages for programs that will help you with your utilities as well as housing!
METRO DETROIT & WAYNE COUNTY
Department of Human Services--Area A (D.H.S.)
18100 Meyers, Lower Level
Detroit MI 48235
Phone: 313-887-6656
AND
Department of Human Services--Area C
7131 Westfield
Detroit MI 48204
Phone: 313-887-6687
AND
Department of Human Services--Area D
7737 Kercheval
Detroit MI 48214
Phone: 313-887-6700
AND
Department of Human Services--Area G
5031 Grandy Street
Detroit MI 48211
Phone: 313-852-5634
For residents of Detroit.
Sisters Outreach Services
825 W. 9 Mile Road
PO Box 20602
Ferndale MI 48220
Phone: 248-544-8401
Website: www.sistersoutreachservices.com
Provides help with Utilities. Open to those in Wayne, Oakland,
and Macomb counties and you must be employed.
Catholic Social Services
305 Michigan Ave. 10th Floor
Detroit MI 48226
Phone: 313-237-5905
Emergency assistance with utilities may be available.
Delray United Action Council
7914 W. Jefferson
Detroit MI 48209
Phone: 313-842-8620
American Indian Services
1110 Southfield Road
Lincoln Park MI 48146
Phone: 313-388-4100
Ravendale
13903 Harper
Detroit MI 48213
Phone: 313-527-1603
Neighborhood Service Organization
Dexter-Elmhurst
11825 Dexter
Detroit MI 48206
Phone: 313-933-2583
AND
Harper Gratiot Multi-Service Center
9641 Harper
Detroit MI 48213
Phone: 313-923-5050
Website: www.nso-mi.org
Detroit Community Initiative, Inc.
4777 E. Outer Drive
Detroit MI 48234
Phone: 313-368-0240
Friendship House
9540 Conant
Hamtramck MI 48212
Phone: 313-871-7443
Greater Mitchell Temple C.O.G.I.C.
13737 Curtis
Detroit MI 48235
Phone: 313-340-1880
Health Emergency Lifeline Programs (H.E.L.P.)
1726 Howard
Detroit MI 48216
Phone: 313-832-3300 OR 888-435-5655
Email: help@helpoffice.org
Website: www.helpoffice.org
Helps low-income people with utilities including water bills. Must have HIV/AIDS and/or Hepatitis C.
Izak's House
I2837 Dexter Blvd.
Detroit MI 48238
Phone: 313-834-4056
Latino Family Services
3815 W. Fort Street
Detroit MI 48216
Phone: 313-841-7380
Detroit Area Agency on Aging--1A
1333 Brewery Park Blvd., Suite 200
Detroit MI 48207
Phone: 313-446-4444
Website: www.daaa1a.org
Serves cities of Detroit, Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Park, Grosse Pointe
Shores, Grosse Pointe Woods, Hamtramck, Harper Woods and Highland Park.
AND
Area Agency on Aging--1B
29100 Northwestern Hwy. Suite 400
Southfield MI 48034
Phone: 248-357-2255 OR 800-852-7795
Website: www.aaa1b.org
AND
The Senior Alliance, Inc.--1C
350 Second Street Suite 201
Wayne MI 48184
Phone: 734-722-2830 OR 800-815-1112
Website: www.aaa1c.org
Serves all of Wayne County, excluding areas served by Region 1-A
Wayne Metropolitan Community Action Agency Does not service the City of Detroit!
Administrative Office:
2121 Biddle Avenue
Wyandotte MI 48192
Phone: 734-284-6999 #228 Neva
M-F 8:30 a.m. to 5 p.m.
Website: www.waynemetro.org
Emergency utility help at this office for those in Lincoln Park, Melvindale, River Rouge, Ecorse, Allen Park, Southgate, & Wyandotte.
AND
26650 Eureka Road
Taylor MI 48180
Phone: 734-955-6752 #230 Cheryl
This office services Taylor, Brownstown, Brownstown Twp. Wayne, Flat Rock, Rockwood, Riverview, Trenton, Gibraltar, & Grosse Ile.
AND
Starfish Building
3000 Hively
Inkster MI 48141
Phone: 734-727-3121 Shannon
This office services Livonia, Plymouth, Northville, Garden City, Redford, Dearborn, Inkster and Dearborn Heights.
AND
6094 Second Street
Romulus MI 48174
Phone: 734-729-7635
This office serves Van Buren, Canton, Belleville, Sumpter, Romulus, Westland, Wayne, Huron Twp.
Look under "Weatherization Resources" as well!
Note: If your water gets shut off and you live in Detroit, and you are on public assistance, consult
your Dept. of Human Service case worker FIRST and for more direction and assistance, contact the National Welfare Rights Union on the fourth floor of the Central United Methodist Church, 23 E. Adams in downtown Detroit. Their phone number is 313-964-0618.
The WAVE Fund JUST ADDED 9/21/2012
C/O Compuware
One Campus Martius
Detroit MI 48226
Phone: 313-267-8000
Website: www.dwsd.org
Open to Detroit residents whose annual income is less than 150% of the federal poverty level. Provides financial assistance with water & sewage bills.
Detroit Residential Water Assistance Program (DRWAP) JUST UPDATED 9/21/2012
Phone: 313-852-5609
Detroit Residential Water Assistance Program will help you if you can't pay your water and/or
sewage bills and are at shut-off or pending shut-off. You must be living in a single-family dwelling and responsible or the water bill and are at or below 200% of current Federal poverty levels. You must have income documents for all household members 18 years of age or older for the previous 12 months, current picture ID for each household member 18 years of age or older. verification of
the ages of all minor household member such as a birth certificate, current DWSD water bill and payment/consumption history, and proof of home ownership (or if a renter, lease or rental agreement indicating who is responsible for the water bill).
Apply at DHS Community Service Centers:
18100 Meyers Phone: 313-887-6656
&
7737 Kercheval Phone: 313-852-4786
&
7131 Westfield Phone: 313-887-6687
&
5031 Grandy Phone: 313-852-5634
&
13303 McNichols Phone: 313-628-0775
Samaritan Assistance Center
140 Superior Blvd.
Wyandotte, MI 48192
Phone: 734-285-8450 OR 734-285-9470 x 150
Utility assistance for Wyandotte residents ONLY.
Downriver Community Conference
15100 Northline Road
Southgate, MI 48195
Phone: 734-362-3475 Weatherization
Phone: 734-362-3453 Utility help
Website: www.dccwf.org
Financial assistance to income eligible families for household energy bills (Not eligible for those in Brownstown, Dearborn, Lincoln Park, Southgate, Taylor, Woodhaven or Wyandotte). Weatherization repairs to homes to decrease energy costs. Allen Park, Brownstown Twp., Ecorse, Flat Rock, Gibraltar, Grosse Isle, Lincoln Park, Melvindale, River Rouge, Riverview, Rockwood, Romulus, Southgate, Taylor, Trenton, Woodhaven, Wyandotte.
Wayne County Community Development Division
33030 Van Born
Wayne MI 48184
Phone: 734-727-7297
Services for:
Belleville, Canton Twp., Dearborn Heights, Garden City, Huron Twp., Inkster, Livonia, Northville, Northville Twp., Plymouth, Plymouth Twp., Redford, Romulus, Taylor, Van Buren Twp., Wayne, Westland.
Child Care Coordinating Council of Detroit/Wayne County (also known as 4C)
2151 E.Jefferson Suite 420
Detroit MI
Phone: 313-259-4411
TTY: 313-259-0076
Email: detroitwayne4c@aol.com
Website: www.mi4C.org
ACCESS
(Serves Wayne County only)
2651 Saulino Ct.
Dearborn MI 48120
Phone: 313-842-7010
Website: www.accesscommunity.org
Livonia Dept. of Community Resources
(Serves Livonia only)
Phone: 734-466-2538 Sharon
Residents who received a gas, electric or fuel heating shut-off notice can apply for a one-time
loan of up to $500.
Black Family Development
Family Preservation & Support
2995 E. Grand Blvd.
Detroit MI 48202
Phone: 313-758-0150
Website: www.blackfamilydevelopment.org
Must be City of Detroit residents; open referral process.
Jewish Family Service Housing Association
6555 W. Maple Road
W. Bloomfield MI 48322
Phone: 248-592-2310
AND
25900 Greenfield
Oak Park MI 48405
Phone: 248-592-2676
Website: www.jfsdetroit.org
Crisis assistance for utilities, basic needs and developing self-sufficiency plans.
Wayne County Soldiers & Sailors Relief
(Serves Veterans and spouses of deceased veterans)
28 W. Adams Suite 1710
Detroit MI 48226
Phone: 313-224-5045
Website: www.waynecounty.com
St. Vincent DePaul
Van Elslander Family Center
3000 Gratiot Avenue
Detroit MI 48207
Phone: 313-393-2930
Limited funds available for utility assistance in collaboration with St. Vincent dePaul Catholic
Parish Conferences.
WARM Training Center
4835 Michigan
Detroit MI 48210
Phone: 313-894-1063
Website: www.warmtraining.org
United Community Housing Coalition
220 Bagley Suite 224
Detroit MI 48226
Phone: 313-963-3310
Salvation Army
Brightmoor Corps. Website: www.salmich.org
15133 Burgess
Detroit MI 48223
Phone: 313-532-1500
Dearborn Heights Community Corps Center
26700 W. Warren
Dearborn Heights MI 48127
Phone: 313-563-4457
The Denby Center (Social Service Office)
Detroit
Phone: 313-532-2130
Grandale Corps Community Center
11325 Montrose
Detroit MI 48227
Phone: 313-835-3736
Harbor Light Corps Community Center
3737 Lawton
Detroit MI 48208
Phone: 313-361-6136
Harding Corps Community Center
3735 Harding
Detroit MI 48214
Phone: 313-822-2800
Temple Corps Community Center
3729 W. Chicago
Detroit MI 48206
Phone: 313-897-2914
Plymouth Corps Community Center
9451 S. Main
Plymouth MI 48170
Phone: 734-453-5464
Wayne/Westland Community Corps Center
2300 Venoy
Westland MI 48186
Phone: 734-722-3660
Wyandotte Corps.
1258 Biddle Ave.
Wyandotte MI 48192
Phone: 734-282-0930
Accounting Aid Society
The Community Tax and Resource Center
7000 W. Fort
Southwest Detroit MI
Phone: 313-554-2884
Website: www.accountingaidsociety.org
Offers information on getting assistance with paying utility bills as well as free income
tax preparation, and home ownership programs.
City Of Dearborn
Economic and Community Development Department
13615 Michigan Ave., Dearborn
Phone: 313-943-2180
Website: www.cityofdearborn.org
Health Emergency Lifeline Programs (H.E.L.P.)
1419 W. Warren
Detroit MI 48208
Phone: 313-832-3300
Services for persons living with HIV & AIDS including case management.
LENAWEE COUNTY
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: 2-1-1 Within county
Phone: 1-866-561-2500 Outside of county
Searchable 2-1-1 database: http://www.centralmichigan211.org/GetHelpGiveHelp.htm
Community Action Agency
400 West South
Adrian MI 49221
Phone: 517-263-7861 OR 800-438-1845
Website: www.caajih.org
Utility resources and home energy classes.
Faith in Action
603 S. Main Street
Chelsea MI
Phone: 734-475-3305
Website: www.faithinaction1.org
Department of Human Services ---Lenawee County
1040 S. Winter Street, Ste. 3013
Adrian MI 49221
Phone: 517-264-6300
Area Agency on Aging--Region 2
102 N. Main Street
P.O. Box 189
Brooklyn MI 48230
Phone: 517-592-1974 OR 800-335-7881
Website: www.r2aaa.org
Michigan Community Action Agency Association
400 W. South Street
Adrian, MI 49221
Phone: 734-263-7861 OR 800-432-1845
AND
1214 Greenwood
Jackson, MI 49203
Phone: 517-784-4800 OR 800-491-0004
AND
55 Barnard
Hillsdale MI 48242
Phone: 517-437-3346 OR 800-750-9300
Email: info@caajih.org
Website: www.caajih.org
Maintains an emergency fund for people who are experiencing home heating-related emergencies. Working poor, elderly and handicapped residents who have received a shut-off notice or are in need
of emergency fuel delivery assistance.
The Salvation Army--Adrian Corps.
217 W. Church Street
Adrian MI 49221
Phone: 269-265-2038
MACOMB COUNTY
Phone 2-1-1 Within county
Phone: 1-800-552-1183 Outside the county
Sisters Outreach Services
825 W. 9 Mile Road
PO Box 20602
Ferndale MI 48220
Phone: 248-544-8401
Website: www.sistersoutreachservices.com
Provides help with Utilities. Open to those in Wayne, Oakland,
and Macomb counties and you must be employed.
HOPE Center
33222 Groesbeck Hwy.
Fraser MI 48026
Phone: 586-294-HOPE
Website: www.hopecentermacomb.org
Michigan Community Action Agency Association
Macomb County Community Services Agency
VerKuilen Building
21885 Dunham Road, Suite 10
Clinton Twp., MI 48036
Phone: 586-469-6999 between 8 a.m. and 4:30 p.m. weekdays
Email: mccsa@macombcountymi.gov
Website: www.macombcounty.gov/mccsa
AND
Macomb Community Services Agency Center
18 Market Street
Mt. Clemens MI 48043
Phone: 586-469-6964
AND
Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north of 23 Mile Rd.)
Lenox, Macomb Twp. (north of 23 Mile Rd.), Memphis, New Baltimore (north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby Twp. (north of 23 Mile Rd.), or Washington Twp.
Contact the North Action Center:
58144 Gratiot
New Haven, MI 48048
Phone: 586-749-5146 (closed Tuesdays)
AND
Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.
Contact the South Action Center:
22856 Ryan Rd.
Warren MI 48091
Phone: 586-759-9156
NOTE: Macomb County Community Services Agency may be able to assist with a furnace repair
and / or replacement through their Weatherization program. However, this is not an emergency service! Phone: 586-469-6329.
Immanuel's Angels Ministries
PO Box 552
Mt. Clemens, MI 48046
Phone: 586-420-8868
Veterans Trust Fund
21885 Dunham Road, Ste.3
Robert A Verkuilen Bldg.
Clinton Twp., MI 48036
Phone: 2-1-1 OR 586-469-5315
The Salvation Army Mt. Clemens Corps.
55 Church Street
Mt. Clemens, MI 48043
Phone: 586-469-6712
AND
The Salvation Army-Warren Corps.
24140 Mound Road
Warren MI 48066
Phone: 586-754-7400
Website: www.salmich.org
Jewish Family Service Housing Association
Phone: 248-592-2300
Website: www.jfsdetroit.org
Crisis assistance for utilities, basic needs and developing self-sufficiency plans.
Open Door Outreach Center
7170 Cooley Lake Road
Waterford MI 48327
Phone: 248-360-2930
Email: opendoor4328@sbcglobal.net
Website: www.opendooroutreachcenter.com
Provides assistance to families experiencing emergency-related utility needs as funding permits.
Area Agency on Aging 1-B
29100 Northwestern Highway, Ste. 400
Southfield MI 48034
Phone: 248-357-2255 OR 800-852-7795
Website: www.aaa1b.org
MONROE COUNTY
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1184 Outside the county
Contact your local DHS office FIRST for a "decision notice".
These are the two sources that handle the THAW funds:
The Salvation Army NEW! See the Downriver Community Conference
815 E. First Street listing under Wayne County!
Monroe MI 48161
Phone: 734-241-0404
Website: www.salmich.org
Assistance with utility assistance for qualifying individuals, based on income level and who have
a shut-off notice and "decision notice" from the Department of Human Services.
Monroe Community Opportunity Program (M.C.O.P.)
1140 South Telegraph Road
Monroe MI 48161
Phone: 734-241-2775 ext. 228
Website: www.monroecountyop.org
Assistance with utility assistance for qualifying individuals, depending on income level, who have
a shut-off notice AND a"decision notice" from the Department of Human Services.
Department of Human Services / DHS
903 S. Telegraph
Monroe MI 48161
Phone: 734-243-7200
Assistance with utility assistance for qualifying individuals. Based on income (household standard
plus the amount of the utility bill). Arrearage assistance of up to the maximum payment for the utility service for persons who have active FIP, SSI and FAP cases for consumers of DTE, Consumers Energy, or SEMCO.
Monroe Community Mental Health
1001 South Raisinville Road
Monroe MI 48161
Phone: 734-243-7340
For persons with a documented diagnosis of a serious, persistent mental illness, assistance
with utilities may be available if the person has received two denials from other agencies.
Veterans Trust Fund
29 Washington Street
Monroe MI 48161
Phone: 734-240=7359
Limited assistance for veterans who have had wartime service. Must have a shut-off notice
and ability to pay in the future.
Monroe Missionary Baptist Church
14260 South Dixie Hwy.
Monroe MI 48161
Phone: 734-241-6860
Limited assistance with utilities, typically paying only a small portion.
St. Mary's St. Vincent DePaul
127 N. Monroe Street
Monroe MI 48162
Phone: 734-241-9067
Limited assistance with utilities, typically paying only a small portion.
St. John's St. Vincent dePaul
511 S. Monroe Street
Monroe MI 48161
Phone: 734-241-8910
Limited assistance with utilities, typically paying only a small portion.
St. Michales St. Vincent dePaul
510 W. Front Street
Monroe MI 48161
Phone: 734-241-8645
Limited assistance with utilities, typically paying only a small portion.
Area Agency on Aging 1-B
29100 Northwestern Highway, Ste. 400
Southfield MI 48034
Phone: 248-357-2255 OR 800-852-7795
Website: www.aaa1b.org
OAKLAND COUNTY
Sisters Outreach Services
825 W. 9 Mile Road
PO Box 20602
Ferndale MI 48220
Phone: 248-544-8401
Website: www.sistersoutreachservices.com
Provides help with Utilities. Open to those in Wayne, Oakland,
and Macomb counties and you must be employed.
South Oakland Shelter
431 N. Main Street
Royal Oak MI 48067
Phone: 248-546-6566
Website: www.southoaklandshelter.org
Utility assistance to prevent homelessness.
Oxford Orion FISH
487 First Street
Oxford Township MI 48371
Phone: 248-628-3933
Email: oxfordorionfish@gmail.com
Website: http://oxfordorionfish.org
Financial assistance to help pay utility shut-offs for those in need in a the villages of Oxford, Lake Orion and their townships, and parts of Leonard, Lakeville, Addison and Oakland Townships.
Rochester Area Neighborhood House
1234 Inglewood
Rochester MI 48307
Phone: 249-651-5836
Website: www.ranh.org
Helps keep utilities operational. They are a THAW (The Heat and Warmth Fund) approved site.
Serves those in Auburn Hills, Lakeville, Leonard, Oakland Twp., Rochester & Rochester Hills.
Lighthouse of Oakland County Emergency Services
46156 Woodward
Pontiac MI 48342
Phone: 248-920-6060
Website: www.lighthouseofoakland.com
St. Vincent de Paul
Phone: 248-443-5500
Website: www.svdpdet.org
Salvation Army Farmington Hills
Phone: 248-477-1153
Salvation Army Royal Oak
Phone: 248-585-5600
Website: www.salvationarmyusa.org
Royal Oak Community Center
Phone: 248-585-5600
Birmingham Community House
Phone: 248-644-5832
Jewish Family Services / Housing Association
Phone: 248-592-2300
Website: www.jfsdetroit.org
Oakland Livingston Human Service Agency
(OLHSA)
Central Office
196 Cesar E. Chavez Avenue
PO Box 430598
Pontiac MI 48343-0598
Phone: 248-209-2600
Email: info@olhsa.org
Website: www.olhsa.org
AND
South Office
345 E. Nine Mile Road
Ferndale MI 48220
Phone: 248-542-5860
Email: info@olhsa.org
AND
Livingston Office
2300 E. Grand River Avenue #107
Howell MI 48843
Phone: 517-546-8500
Email: livingston@olhsa.org
Provides emergency assistance for utilities for qualifying families in Oakland and Livingston counties.
Open Door Outreach Center
7170 Cooley Lake Road
Waterford MI 48327
Phone: 248-360-2930
Email: opendoor4328@sbcglobal.net
Website: www.opendooroutreachcenter.com
Crisis funding for residents of Waterford, White Lake, W. Bloomfield, Keego Harbor, Sylvan Lake,
Walled Lake and parts of Wixom. Referrals from other agencies are also accepted.
Community Service Organization
Phone: 248-542-5860
Southfield Human Services agency
Phone: 248-354-4864
Michigan Veterans Trust Fund
Phone: 248-655-1265
Website: www.michigan.gov/dmva
Soldiers Relief Fund: Pontiac
Phone: 248-858-0785
Soldiers Relief Fund: Troy
Phone: 248-655-1250
Soldiers Relief Fund: Walled Lake
Phone: 248-926-3368
CALL FOR HELP / Emergency Senior Cell Phone Program
Oakland County Sheriff's Office
1200 N. Telegraph Road Bldg. 38E
Pontiac MI
Phone: 248-975-9700
Free cell phones that can contact help in an emergency are distributed from 9 a.m. to noon every Friday.
WASHTENAW COUNTY
Phone 2-1-1 Within county
1-800-552-1183 Outside of the county
Department of Human Services
22 Center Street
Ypsilanti, MI 48198
Phone: 734-481-2000
Website: www.michigan.gov/dhs
Emergency support with utility shut-offs.
Area Agency on Aging 1-B
29100 Northwestern Highway Suite 400
Southfield MI 48034
Phone: 248-357-2255 OR 800-852-7795
Website: www.aaa1b.org
SOS Crisis Center
114 N. River
Ypsilanti MI 48197
Phone: 734-484-4300
Assistance with utility bills.
Michigan Community Action Agency Association
Washtenaw County Employment Training & Community Service Group
301 W. Michigan Ave. Suite 400
Ypsilanti MI 48197
Phone: 734-544-6850
Faith in Action
54 W. Main Street
Milan, MI 48160
Phone: 734-439-8420
Website: www.fianationalnetwork.org
Help with utilities
The Salvation Army of Washtenaw County
The Salvation Army--Ann Arbor Corps.
100 Arbana Drive
Ann Arbor, MI 48103
Phone: 734-668-8353
AND
The Salvation Army-Ypsilanti Corps.
9 S. Park Street
P.O. Box 980426
Ypsilanti MI 48198
Website: www.annarborsalvationarmy.org
Often provides emergency funds for urgent needs.
Emergency Services
Phone: 734-544-6747 Bonnie Guest
Email: guestb@ewastenaw.org
Provide referral and direct assistance to low-income county residents who need emergency help with utility payments. The program, funded by grants from Washtenaw County and the Michigan Department of Human Services (DHS), is a last resort for applicants who have exhausted all other community resources.
AND
Saline Area Social Service Inc.
131 E. Michigan Avenue
Saline MI 48176
Phone: 734-429-4570
Website: www.ewashtenaw.org
Utility assistance
Veterans Trust Fund
2155 Hogback Road
Ann Arbor MI 48103
Phone: 734-971-2195
Two more DTE Programs that may help you!
Case Management
Helps low-income customers reduce their unpaid balances by providing a personal payment plan,
agency referrals, and follow-up.
To be eligible for enrollment you must have:
1. An unpaid balance greater than $300.00
2. No record of illegal usage
3. A household income at or below 200 percent of federal income eligibility guidelines.
This chart is available on the DTE Energy website.
Phone: 1-800-545-8046
Website: www.dteenergy.com
Winter Protection Plan (WPP)
Protects Seniors and low-income customers from shutoff between December 1st and March 31st.
During this period, customers must pay a portion of their estimated annual bill plus regular payments on any past-due bills. After March 31st, the required bill payment will increase to cover the winter bills.
To enroll, customers should call DTE Energy between November 15th and March 31st,
and meet at least one of the following requirements:
1. Age 62 or older
2. Receive FIA cash assistance
3. Receive food stamps 1-800-477-4747
4. Receive Medicaid
5. Household income at or below 150 percent of the federal income eligibliity guidelines listed
on the Detroit Energy website.
Consumers Energy Payment Assistance Program
Phone: 800-477-5050
Website: www.consumersenergy.com
