Utilities

DETROIT & METRO DETROIT

Family Independence Agency

734-281-8204 Taylor district

313-389-0300 Lincoln Park district

313-937-4200 Redford district

313-27-4800 Inkster district

Services Offered:

Emergency support with utility shut-offs

Wayne Metro Community Services

26650 Eureka

Taylor MI 48180

Phone: 734-955-6752

M-F 8:30 a.m. to 5 p.m.

(Woodhaven, Flat Rock, Rockwood, Brownstown, Taylor, Gibraltar, Riverview, Trenton, Grosse Ile)

30000 Hively

Inkster MI 48141

Phone: 734-728-3400

M-F 8:30 a.m. to 5 p.m.

(Romulus, Huron, New Boston, Westland, Wayne, Canton, Belleville, Sumpter,Van Buren)

2121 Biddle Avenue

Wyandotte MI 48192

Phone: 313-843-2550

M-F 8:30 a.m. to 5 p.m.

(Melvindale, Allen Park, Lincoln Park, River Rouge, Ecorse, Wyandotte, Southgate)

Website: www.waynemetro.org

Services Offered:

Emergency Utilities

(THAW & Heat Bank must apply for State Emergency Relief through FIA)

Clients requesting assistance must go to SER program first, except for Seniors. Maximum paid is $750

per utility or $1500 for both utilities, depending on funding available.

Note: If your water gets shut off and you live in Detroit, and you are on public

assistance, consult your Dept. of Human Service case worker FIRST and for

more direction and assistance, contact the National Welfare Rights Union on

the fourth floor of the Central United Methodist Church, 23 E. Adams in

downtown Detroit. Their phone number is 313-964-0618

Samaritan Assistance Center

140 Superior Blvd.

Wyandotte, MI 48192

Phone: 734-285-8450 OR 734-285-9470 x 150

Services Offered:

Utilities assistance for Wyandotte residents ONLY.

Downriver Community Conference

15100 Northline Road

Southgate, MI 48195

Phone: 734-362-3475 OR 734-361-3473

Website: www.dccwf.org

Services Offered:

Financial assistance to income eligible families for household energy bills. Weatherization repair to home to decrease energy costs. Allen Park, Brownstown Twp., Ecorse, Flat Rock, Gibraltar, Grosse Isle Twp., Lincoln Park, Melvindale, River Rouge, Riverview, Rockwood, Romulus, Southgate, Taylor, Trenton, Woodhaven, Wyandotte.

Wayne County Community Development Division

33030 Van Born

Wayne MI 48184

Phone: 734-727-7297

Services for:

Belleville, Canton Twp., Dearborn Heights, Garden City, Huron Twp., Inkster, Livonia, Northville, Northville Twp., Plymouth, Plymouth Twp., Redford, Romulus, Taylor, Van Buren Twp., Wayne, Westland.

Child Care Coordinating Council of Detroit/Wayne County (also known as 4C)

2151 E.Jefferson Suite 420

Detroit MI

Phone: 313-259-4411

TTY: 313-259-0076

Email: detroitwayne4c@aol.com

Website: www.mi4C.org

ACCESS

(Serves Wayne County only)

2651 Saulino Ct.

Dearborn MI 48120

Phone: 313-842-7010

Website: www.accesscommunity.org

Livonia Dept. of Community Resources

(Serves Livonia only)

Phone: 734-466-2538 Sharon

Residents who received a gas, electric or fuel heating shut-off notice can apply for a one-time loan of up to $500.

Wayne County Soldiers & Sailors Relief

(Serves Veterans and spouses of deceased veterans)

Phone: 313-224-8163

Website: www.waynecounty.com

St. Vincent DePaul

Van Elslander Family Center

3000 Gratiot Avenue

Detroit MI 48207

Phone: 313-393-2930

Website: www.svdpdet.org

Limited funds available for utility assistance in

collaboration with St. Vincent dePaul Catholic

Parish Conferences.

Salvation Army

Dearborn Heights Community Corps Center

Dearborn Heights MI

Phone: 313-563-4457

Brightmoor Corps Community Center

Detroit

Phone: 313-532-1281

Grandale Corps Community Center

Detroit

Phone: 313-835-3736

Harbor Light Corps Community Center

Detroit

Phone: 313964-0577

Harding Corps Community Center

Detroit

Phone: 313-822-2800

Temple Corps Community Center

Detroit

Phone: 313-897-2914

Plymouth Corps Community Center

Plymouth

Phone: 734-453-5464

Wayne/Westland Community Corps Center

Westland

Phone: 734-722-3660

Downriver Community Corps. Center

Wyandotte

Phone: 734-282-0930

Accounting Aid Society

The Community Tax and Resource Center

7000 W. Fort

Southwest Detroit MI

Phone: 313-554-2884

Website: www.accountingaidsociety.org

Offers information on getting assistance with paying utility bills as well as free income tax preparation,

and home ownership programs.

City Of Dearborn

Economic and Community Development Department

13615 Michigan Ave., Dearborn

Phone: 313-943-2180

Website: www.cityofdearborn.org

Health Emergency Lifeline Programs (H.E.L.P.)

1726 Howard

Detroit MI 48216

Phone: 888-435-5655

Services for persons living with HIV & AIDS including case management.

LENAWEE COUNTY

Faith in Action

603 S. Main Street

Chelsea MI

Phone: 734-475-3305

Website: www.faithinactionvolunteers.org

Department of Human Services

DHS-Lenawee County

1040 S. Winter Street, Ste. 3013

Adrian MI 49221

Phone: 517-264-6300

Area Agency on Aging

Region 2 Area Agency on Aging

102 N. Main Street, P.O. Box 189

Brooklyn MI 48230

Phone: 517-467-2204 OR 800-335-7881

Website: www.r2aaa.org

Community Action Agency of Jackson, Lenawee & Hillsdale

400 W. South Street

Adrian, MI 49221

Phone: 734-263-7861 OR 800-438-1845

Email: info@casjih.org

Website: www.caajih.org

The Salvation Army--Adrian Corps.

217 W. Church Street

Adrian MI 49221

Phone: 269-265-2038

MACOMB COUNTY

Macomb County Community Services Agency

18 Market Street

Mt. Clemens, MI 49043

Phone: 586-469-6964 between 8 a.m. and 4:30 p.m. weekdays

Email: mccsa@macombcountymi.gov

Website: www.macombcounty.gov/mccsa

AND

Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north of 23 Mile Rd.)

Lenox, Macomb Twp. (north of 23 Mile Rd.), Memphis, New Baltimore (north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby Twp. (north of 23 Mile Rd.), or Washington Twp.

Contact the North Action Center:

58144 Gratiot

New Haven, MI 48048

Phone: 586-749-5146 (closed Tuesdays)

AND

Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.

Contact the South Action Center:

22856 Ryan Rd.

Warren MI 48091

Phone: 586-759-9150

Immanuel's Angela Ministries

PO Box 552

Mt. Clemens, MI 48046

Phone: 586-420-8868

Veterans Trust Fund

21885 Dunham Road, Ste.3

Robert A Verkuilen Bldg.

Clinton Twp., MI 48036

Phone: 211 OR 586-469-5315

The Salvation Army Mt. Clemens Corps.

55 Church Street

Mt. Clemens, MI 48043

Phone: 586-469-7310

AND

The Salvation Army-Warren Corps.

24140 Mound Road

Warren MI 48066

Phone: 586-754-7400

Area Agency on Aging 1-B

29100 Northwestern Highway, Ste. 400

Southfield MI 48034

Phone: 248-357-2255 OR 800-852-7795

Website: www.aaa1b.org

MONROE COUNTY

Contact your energy company FIRST. These are the two sources that handle the THAW funds:

Salvation Army

815 East First Street

Monroe MI 48161

Phone: 734-241-0440

Monroe Community Opportunity Program (M.C.O.P.)

1140 South Telegraph Road

Monroe MI 48161

Phone: 734-241-2775 ext. 228

Email: bjdye@monroecountyop.org

Website: www.monroe.lib.mi.us/mcop.htm

Department of Human Services

DHS-Monroe

1051 S. Telegraph

Monroe MI 48161

Phone: 734-243-7200 OR 800-649-3777

Area Agency on Aging 1-B

29100 Northwestern Highway, Ste. 400

Southfield MI 48034

Phone: 248-357-2255 OR 800-852-7795

Website: www.aaa1b.org

OAKLAND COUNTY

Rochester Area Neighborhood House

1234 Inglewood PO Box 80112

Rochester MI 48308-0112

Phone: 249-608-2804

Website: www.ranh.org

Lighthouse of Oakland County Emergency Services

46156 Woodward

Pontiac MI 48342

Phone: 248-920-6060

Website: www.lighthouseofoakland.com

St. Vincent de Paul

Phone: 248-443-5500

Website: www.svdpdet.org

Salvation Army Farmington Hills

Phone: 248-477-1153

Salvation Army Royal Oak

Phone: 248-585-5600

Website: www.salvationarmyusa.org

Royal Oak Community Center

Phone: 248-585-5600

Birmingham Community House

Phone: 248-644-5832

Oakland Livingston Human Service Agency

(OLHSA)

Central Office

196 Cesar E. Chavez Avenue PO Box 430598

Pontiac MI 48343-0598

Phone: 248-209-2600

Email: info@olhsa.org

Website: www.olhsa.org

AND

South Office

345 E. Nine Mile Road

Ferndale MI 48220

Phone: 248-542-5860

Email: info@olhsa.org

AND

Livingston Office

2300 E. Grand River Avenue #107

Howell MI 48843

Phone: 517-546-8500

Email: livingston@olhsa.org

Provides emergency assistance for utilities for qualifying families in Oakland and Livingston counties.

Community Service Organization

Phone: 248-542-5860

Southfield Human Services agency

Phone: 248-354-4864

Michigan Veterans Trust Fund

Phone: 248-655-1265

Website: www.michigan.gov/dmva

Soldiers Relief Fund: Pontiac

Phone: 248-858-0785

Soldiers Relief Fund: Troy

Phone: 248-655-1250

Soldiers Relief Fund: Walled Lake

Phone: 248-926-3368

CALL FOR HELP/Emergency Senior Cell Phone Program

Oakland County Sheriff's Office

1200 N. Telegraph Road Bldg. 38E

Pontiac MI

Phone: 248-975-9700

Website: www.oakgov.com/sheriff/community_services/senior_cell.html

Free cell phones that can contact hlep in an emergency are distributed from 9 a.m. to noon every Friday.

Ameritech Michigan Lifeline

Phone: 1-800-621-8650

AND

AT&T

1-800-244-4444

Website: www.att.com/lifeline

AND Note: All local wireline telephone service providers in MI are

CenturyTel Lifeline Service required to provide Link-Up and Lifeline. Contact your

Phone: 800-201-4099 local telephone company to apply!

Website: www.centurytel.com

Phone service for income-eligible families.

AT&T Directory Assistance Exemption

Phone: 800-244-4444

Website: www.att.com

Offers free local directory assistance to AT&T customers with visual impairments who have difficulty using a telephone directory. A physician's prescription is required.

Lifeline Service AND Link-Up

Lifeline Telephone Assistance is available to help qualified customers with their monthly phone bills. Lifeline service provides a discount on your monthly bill. You may be qualified if you receive some form of government assistance. Reduces the installation charge for phone service by 50%, up to $30 for qualified customers. Also provides discounts for basic local wireline telephone service on monthly telephone bills. All local wireline telephone service providers in Michigan are required to provide Link-Up and Lifeline. Contact your local telephone company to apply!

Heat and Warmth Fund (THAW)

Obtain financial donation assistance toward your winter utility bills.

1212 Griswold 10th Floor

Detroit MI 48226

Phone: 800-866-8429 Cell phone users call: 800-552-1183

Email: info@thawfund.org

Website: http://thawfund.org

Residents are eligible who:

1. meet 2004 Household Income Eligibility Guidelines

2. have exhausted federal and state funded programs

3. are in shutoff status (except seniors, age 62 or older)

(If you live in subsidized housing, you are not eligible for assistance unless you spent 30% of your income on household costs (rent, utilities, and water) in the past year.

THAW (a Detroit-based non-profit) will distribute $4.8 million in emergency energy assistance to about 8,000 families with emergency energy issues each year, across 70 counties in Michigan.

For more information on the energy assistance programs, call 800-866-8429 OR dial 211 in Calhoun, Kalamazoo, Kent, Jackson, Macomb, Muskegon, Oakland, Ottawa and Wayne counties and across the Upper Peninsula.

Those who need to contact their local utility provider can call Detroit Edison and Mich Con at 800-477-4747, Customers of Consumers Energy can call 800-477-5050. Aquila's number is 800-303-0752 and SEMCO's number is 800-624-2019.

State Emergency Relief Program (SER)

Phone: 800-292-5650 energy assistance hotline

Low-income residents can get help to pay utility bills throughout the year with this program. Provides immediate help to individuals and families facing conditions of extreme hardship or to emergencies that threaten health and safety. Program covers needs such as payment for heating fuel, electricity, home repairs, relocation assistance, rent assistance or burial. Eligibility is based on demonstration of immediate need. Visit your local Family Independence Agency for assistance and bring your bills and financial information. Check in at the desk before 11 a.m. and you are guaranteed to be seen that day!

Medical Emergencies

If an account is subject to shut off for non-payment, a shut off may be postponed

for up to 21 days due to a medical emergency. Written proof from a doctor or

notice from a public health or social services agency stating that service shut-off

will aggravate an existing medical emergency must be provided.

Phone: 1-800-477-4747 Website: www.dteenergy.com

Energy Direct

Department of Human Services (DHS) matches the names of clients with shutoff status customers of DTE, Consumer's, and Secom. Clients sign up for this automated program and receive a maximum of $550 for heat/$550 for electricity. Shutoff is avoided for 30 days and a notice does not go to their home. DHS will alert clients when a shutoff notice has been paid.

2006 Deliverable Fuel Assistance

Low-income customers with a deliverable fuel emergency can apply for assistance through the Michigan Community Action Agency Association by calling 517-321-7500.

Earned Income Credit

This credit is available based on the income level and number of qualifying

child dependents. To apply for the credit, you must file a federal income tax

return with Schedule EIC. You can receive an advance cash payment through

your employer or apply for the credit at tax time.

Contact the IRS to apply. Phone: 313-628-3722 Website: www.dteenergy.com

Home Heating Credit

Low-income customers, seniors 65+, and residents with

disabilities are eligible to obtain heating bill funding through

the Michigan Department of Treasury. For more information,

visit www.michigan.gov/heatingassistance.

Phone: 800-200-2386 between Jan. 15th and Sept. 26th, 2009 for application form

Shut-off Protection-Active Duty in the Military

If you or your spouse is called to full-time active military service during a time of declared national or state emergency or war, you may apply for shut-off protection for up to 90 days. You may request extensions of this protection by re-applying. You must provide verification of active duty status. At the end of active duty, you must notify DTE of your status. You will still be required to pay for the energy service used during your participation in this program. DTE will enroll you in a payment plan for all past due amounts to be paid within one year. Contact DTE Energy for more information.

Michigan residents can now get information and energy assistance through an online directory published by the Coalition to Keep Michigan Warm. The directory was created to help people get information on low-income energy assistance programs. It can be found by logging onto www.michigan.gov/bewinterwise.

Michigan Public Service Commission

Phone: 800-292-9555

Website: www.michigan.gov/mpsc

Michigan Veteran Trust Fund

Phone: 313-899-1162

Website: www.michigan.gov/dmva

Serves Veterans and spouses of deceased Veterans.

Hemophilia Foundation of Michigan

1921 W. Michigan Ave.

Ypsilanti MI 48197

Phone: 734-544-0015 OR 800-482-3041

Website: www.hfmich.org

Emergency financial programs such as help with utilities for those affected by hemophilia, von Willebrand, other coagulation disorders, hepatitis, HIV or AIDS and whose bleeding disorder impacts their income. For application call 800-482-3041. Must not have applied for aid from this agency for the past 12 months.