NOTE:
If you call an agency and they are out of funding at that time, ask if you can leave your name & contact information for when they do have funding. Many agencies receive NEW funding from various sources throughout the year and are not always told ahead of time when the new funding
will arrive!
If you are the parent of a child with a serious illness OR ill yourself, please check under the "Financial Resources" pages for programs that will help you with your utilities as well
as housing!
METRO DETROIT & WAYNE COUNTY
NOTE: Check the instructions at the TOP of the page before calling these agencies!
Please note the NEW DTE Pilot Program above under the Salvation Army Wyandotte office!
The Information Center
20400 Superior
Taylor, MI 48180
Phone: 734-282-7171
Email: info@theinfocenter.info
Website: www.theinfocenter.info
Utility referral & assistance for downriver residents.
Our Children's Fund
C/O West Bloomfield School District
5810 Commerce Road
West Bloomfield, MI 48324
Funding requests have included necessities such as medical & dental expenses, eyeglasses,
school supplies & clothing, summer school classes & academic enrichment, gas, food, utility
bills as well as assistance at the holidays in December. For over a decade, OCF has been a safety
net for our children putting hope back into their lives as well as that of their families. Only for the school children of this district!!
Perfecting Community Care Center
7100 E. Davison
Detroit, MI 48212
Phone: 313-365-2273
Website: www.perfectingcdc.org
Serves Wayne, Oakland and Macomb Counties.
St. Christine Christian Services
15317 Dacosta
Detroit, MI 48219
Phone: 313-535-7272
Email: mbn130@yahoo.com
Website: www.sccsdetroit.org
Located in the N.W. Detroit community of Brightmoor and provides an outreach center
to help individuals / families with a variety of services including assistance with utilities.
Perry Outreach Center
2047 S. Beatrice
Detroit., MI
Phone:
St. Andrew Benedict: 313-381-1184
St. Mary Magdalen: 313-381-8566
St. Henry: 313-381-0711
Christ the Good Shepherd: 313-928-1324
St. Andre Bessette: 313-383-8514
People in need of help with food, utility bills, clothing, medical, household goods or other needs,
etc. can contact any of the five parishes above! This is open to people who reside within the boundaries of the five parishes in S.W. Detroit; Lincoln Park, Ecorse, River Rouge, Melvindale
and northern Allen Park. Plans are in progress to offer other services such as enrichment classes and job counseling.
Neighborhood Service Organization
Administration Office:
882 Oakman Blvd. Suite E
Detroit, MI 48238
Phone: 313-961-4890
AND
Harper Gratiot Multi-Service Center
9641 Harper Ave.
Detroit, MI 48213
Phone: 313-923-5050 x 8265
Website: www.nso-mi.org
Health Emergency Lifeline Programs (H.E.L.P.)
1726 Howard
Detroit, MI 48216
Phone: 313-832-3300 OR 888-435-5655
Email: help@helpoffice.org
Website: www.helpoffice.org
Helps low-income people with utilities including water bills.
Must have HIV/AIDS and/or Hepatitis C.
Latino Family Services
3815 W. Fort Street
Detroit, MI 48216
Phone: 313-841-7380
Website: http://www.latinofamilyservices.com
As a THAW screening site, Latino Family Services is able to provide utility assistance
to families and individuals on current shut-off status. The utility account must be in
client’s name and home address with no prior illegal usage.
Detroit Area Agency on Aging--1A
1333 Brewery Park Blvd., Suite 200
Detroit, MI 48207
Phone: 313-446-4444
Website: www.daaa1a.org
Serves cities of Detroit, Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Park,
Grosse Pointe Shores, Grosse Pointe Woods, Hamtramck, Harper Woods and Highland Park.
AND
Area Agency on Aging--1B
29100 Northwestern Hwy. Suite 400
Southfield, MI 48034
Phone: 248-357-2255 OR 800-852-7795
Website: www.aaa1b.org
AND
The Senior Alliance, Inc.--1C
350 Second Street Suite 201
Wayne, MI 48184
Phone: 734-722-2830 OR 800-815-1112
Website: www.aaa1c.org
Serves all of Wayne County, excluding areas served by Region 1-A
Wayne Metropolitan Community Action Agency (NOW serving the City of Detroit!)
Corporate Office:
7310 Woodward Ave., Suite 800
Detroit, MI 48202
AND
2121 Biddle Avenue
Wyandotte, MI 48192
Phone: 734-284-6999 Detroit Residents ONLY call: 313-388-9799
M-F 8:30 a.m. to 5 p.m.
Website: www.waynemetro.org
Emergency utility help at this office for those in Lincoln Park, Melvindale,
River Rouge, Ecorse, Allen Park, Southgate, & Wyandotte.
Those with past due water amounts greater than $2,000, may apply for help
through Wayne Metro. 313-388-9799
AND
26650 Eureka Road
Taylor, MI 48180
Phone: 734-955-6752
This office services Taylor, Brownstown, Brownstown Twp. Wayne, Flat Rock,
Rockwood, Riverview, Trenton, Gibraltar, & Grosse Ile.
AND
Starfish Building
3000 Hively
Inkster, MI 48141
Phone: 734-727-3121
This office services Livonia, Plymouth, Northville, Garden City, Redford, Dearborn,
Inkster and Dearborn Heights.
AND
6094 Second Street
Romulus, MI 48174
Phone: 734-729-7635
This office serves Van Buren, Canton, Belleville, Sumpter, Romulus, Westland, Wayne,
Huron Twp.
Look under "Weatherization Resources" as well!
Note: If your water gets shut off and you live in Detroit, and you are on public assistance,
consult your Dept. of Human Service case worker FIRST and for more direction and assistance, contact the National Welfare Rights Union on the fourth floor of the Central United Methodist
Church, 23 E. Adams in downtown Detroit. Their phone number is 313-964-0618.
The Detroit Water Fund
Detroit Water & Sewage Dept. & United Way of S.E. MI
Phone: 313-267-8000
Website: www.detroitwaterfund.org
If you've received a delinquency notice, the water dept. advises customers to call immediately
to discus a payment plan rather than waiting until service is cut off. They may be able to provide assistance monetarily as well.
The WAVE Fund
C/O Compuware
One Campus Martius
Detroit, MI 48226
Phone: 313-267-8000
Website: www.dwsd.org
Open to Detroit residents whose annual income is less than 150% of the federal poverty level. Provides financial assistance with water & sewage bills.
Samaritan Assistance Center
140 Superior Blvd.
Wyandotte, MI 48192
Phone: 734-285-8450 OR 734-285-9470 x 150
Utility assistance for Wyandotte residents ONLY.
Downriver Community Conference
15100 Northline Road
Southgate, MI 48195
Phone: 734-362-3475 Weatherization
Phone: 734-362-7059 Utility help (new phone number!)
Website: www.dccwf.org
Financial assistance to income eligible families for household energy bills (Not eligible
for those in Brownstown, Dearborn, Lincoln Park, Southgate, Taylor, Woodhaven or Wyandotte). Weatherization repairs to homes to decrease energy cost:
Allen Park, Brownstown Twp., Ecorse, Flat Rock, Gibraltar, Grosse Isle, Lincoln Park, Melvindale, River Rouge, Riverview, Rockwood, Romulus, Southgate, Taylor, Trenton, Woodhaven, Wyandotte.
ACCESS
(Serves Wayne County only)
2651 Saulino Ct.
Dearborn, MI 48120
Phone: 313-842-7010
Website: www.accesscommunity.org
Livonia Dept. of Community Resources
(Serves Livonia only)
Phone: 734-466-2538
Website:
Residents who received a gas, electric or fuel heating shut-off notice
can apply for a one-time loan of up to $500.
Livonia Cares Assistance Program
Website: www.LivoniaCares.org
In 2012, Livonia Cares Assistance Program was formed. This action was precipitated by a variety
of federal, state and local decisions that produced substantial reduction in the amount of funds available to social service agencies for utility assistance and other financial emergencies. There
were approximately 2000 Livonia residents at-risk for homelessness or having their utilities shut-
off this past year. Livonia Cares partners with the Wayne Metro Community Action Agency to
provide utility assistance to needy residents. Participating churches can refer people who call
or come into their churches in search of help to a skilled case worker at Wayne Metro. The staff
at Wayne Metro does the screening, intake and can administer help as needed. In addition to Livonia Cares funds, Wayne Metro can also help connect clients to other programs and services to put
them on a path to long-term self-sufficiency. It is the intent of the program to provide one-time grants to help as many people as possible.
Black Family Development
Family Preservation & Support
2995 E. Grand Blvd.
Detroit, MI 48202
Phone: 313-758-0150
Website: www.blackfamilydevelopment.org
Must be City of Detroit residents; open referral process.
Jewish Family Services
Orley Building
6555 W. Maple
West Bloomfield, MI 48322
AND
Crown Pointe Office Complex
25900 Greenfield Road Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 OR 248-661-1836
Website: www.jfsdetroit.org
St. Vincent DePaul
Van Elslander Family Center
3000 Gratiot Avenue
Detroit, MI 48207
Phone: 313-393-2930
Website: www.svdp.org
As one of its Special Works, the Society of St. Vincent de Paul - Detroit has been providing
energy assistance to those living in poverty, to senior citizens, the disabled and to others
who may be in danger of having their heating services discontinued. By partnering with the
Michigan Public Service Commission and THAW, the Society has been able to extend help
with energy bills to several thousands of underprivileged households.
&
Catholic Social Services
305 Michigan Ave. 10th Floor
Detroit, MI 48226
Phone: 313-237-5905
Emergency assistance with utilities may be available.
United Community Housing Coalition
220 Bagley Suite 224
Detroit, MI 48226
Phone: 313-963-3310
Accounting Aid Society
The Community Tax and Resource Center
7700 Second Avenue
Detroit, MI 48202
Phone: 866-673-0873
Website: www.accountingaidsociety.org
Offers information on getting assistance with paying utility bills as well
as free income tax preparation, and home ownership programs.
City Of Dearborn
Economic and Community Development Department
13615 Michigan Ave.
Dearborn, MI
Phone: 313-943-2180
Website: www.cityofdearborn.org
LENAWEE COUNTY
NOTE: Check the instructions at the TOP of the page before calling these agencies!
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: 2-1-1 Within county
Phone: 1-866-561-2500 Outside of county
Searchable 2-1-1 database: http://www.centralmichigan211.org/GetHelpGiveHelp.htm
Area Agency on Aging--Region 2
102 N. Main Street
Brooklyn, MI 48230
Phone: 517-592-1974 OR 800-335-7881
Website: http://www.r2aaa.net
Michigan Community Action Agency Association
400 W. South Street
Adrian, MI 49221
Phone: 734-263-7861 OR 800-432-1845
AND
1214 Greenwood
Jackson, MI 49203
Phone: 517-784-4800 OR 800-491-0004
AND
55 Barnard
Hillsdale, MI 48242
Phone: 517-437-3346 OR 800-750-9300
Email: info@caajih.org
Website: http://www.caajlh.org
Maintains an emergency fund for people who are experiencing home heating-related
emergencies. Working poor, elderly and handicapped residents who have received
a shut-off notice or are in need of emergency fuel delivery assistance.
The Salvation Army--Adrian Corps.
217 W. Church Street
Adrian, MI 49221
Phone: 269-265-2038
Website: www.salvationarmyusa.org
MACOMB COUNTY
NOTE: Check the instructions at the TOP of the page before calling these agencies!
Macomb County Resource Site
UNITED WAY
Phone 2-1-1 Within county
Phone: 1-800-552-1183 Outside the county
Detroit Library TIP LINE
Phone: 313-481-1400
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed
from a Detroit library computer. Call the number for help.
Perfecting Community Care Center
7100 E. Davison
Detroit, MI 48212
Phone: 313-365-2273
Website: www.perfectingcdc.org
Serves Wayne, Oakland and Macomb Counties.
HOPE Center
33222 Groesbeck Hwy.
Fraser, MI 48026
Phone: 586-294-HOPE (4673)
Website: www.hopecentermacomb.org
Our vision is to transform lives, one family at a time. Hope Center's goal is to promote
the development and well-being of people in need. We accomplish this by partnering
with other human service agencies to connect families with a wide range of community
resources at our one-stop-shop of human services. The services provided by Hope Center
focus on increasing the self-sufficiency of individuals and families. Hope Center allows all
of its clients access to these services with compassion, dignity, and respect and our vision
is to transform lives, one family at a time.
Ray of Hope Center
Phone: 586-321-0998
The Ray of Hope will be assisting Macomb County residents to apply for utility bill assistance. Applicants must have paid at least $225 one bill in the past 6 months or pay that amount when applying. THAW staff may grant consideration for extenuating circumstances in special cases. Applicants must call for an appointment only between 10:30 a.m. and Noon; and 1:30 p.m. to
3 p.m. Monday through Friday.
Michigan Community Action Agency Association
Macomb County Community Services Agency
VerKuilen Building
21885 Dunham Road, Suite 10
Clinton Twp., MI 48036
Phone: 586-469-6999 between 8 a.m. and 4:30 p.m. weekdays
Email: mccsa@macombcountymi.gov
Website: www.macombcounty.gov/mccsa
AND
Macomb Community Services Agency Center
18 Market Street
Mt. Clemens, MI 48043
Phone: 586-469-6964
AND
Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north of 23 Mile Rd.)
Lenox, Macomb Twp. (north of 23 Mile Rd.), Memphis, New Baltimore (north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby Twp. (north of 23 Mile Rd.), or Washington Twp.
Contact the North Action Center:
58144 Gratiot
New Haven, MI 48048
Phone: 586-749-5146 (closed Tuesdays)
AND
Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.
Contact the South Action Center:
22856 Ryan Rd.
Warren, MI 48091
Phone: 586-759-9156
NOTE: Macomb County Community Services Agency may be able to assist with a furnace
repair and / or replacement through their Weatherization program. However, this is not an
emergency service! Phone: 586-469-6329.
Veterans Trust Fund
21885 Dunham Road, Ste.3
Robert A Verkuilen Bldg.
Clinton Twp., MI 48036
Phone: 2-1-1 OR 586-469-5315
The Salvation Army Mt. Clemens Corps.
55 Church Street
Mt. Clemens, MI 48043
Phone: 586-469-6712
AND
The Salvation Army-Warren Corps.
24140 Mound Road
Warren, MI 48066
Phone: 586-754-7400
Website: http://centralusa.salvationarmy.org
Jewish Family Services
Orley Building
6555 W. Maple
West Bloomfield, MI 48322
AND
Crown Pointe Office Complex
25900 Greenfield Road Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 OR 248-661-1836
Website: www.jfsdetroit.org
Open Door Outreach Center
7170 Cooley Lake Road
Waterford, MI 48327
Phone: 248-360-2930
Email: opendoor4328@sbcglobal.net
Website: www.opendooroutreachcenter.com
Provides assistance to families experiencing emergency-related utility needs as funding permits.
MONROE COUNTY
NOTE: Check the instructions at the TOP of the page before calling these agencies!
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1184 Outside the county
NEW!! See the Downriver Community Conference listing under Wayne County!
The Salvation Army
815 E. First Street
Monroe, MI 48161
Phone: 734-241-0404
Website: http://centralusa.salvationarmy.org
Assistance with utility assistance for qualifying individuals, based on income level and
who have a shut-off notice and "decision notice" from the Department of Human Services. 
Monroe Community Opportunity Program (M.C.O.P.)
1140 South Telegraph Road
Monroe, MI 48161
Phone: 734-241-2775 ext. 228
Website: www.monroecountyop.org
Assistance with utility assistance for qualifying individuals, depending on income level,
who have a shut-off notice AND a"decision notice" from the Department of Human Services.
Monroe Community Mental Health
1001 South Raisinville Road
Monroe, MI 48161
Phone: 734-243-7340
For persons with a documented diagnosis of a serious, persistent mental illness, assistance
with utilities may be available if the person has received two denials from other agencies.
Veterans Trust Fund
29 Washington Street
Monroe, MI 48161
Phone: 734-240-7359
Limited assistance for veterans who have had wartime service. Must have a shut-off notice
and ability to pay in the future.
Monroe Missionary Baptist Church
14260 South Dixie Hwy.
Monroe, MI 48161
Phone: 734-241-6860
Limited assistance with utilities, typically paying only a small portion.
St. Mary's St. Vincent DePaul
127 N. Monroe Street
Monroe, MI 48162
Phone: 734-241-9067
Limited assistance with utilities, typically paying only a small portion.
St. John's St. Vincent dePaul
511 S. Monroe Street
Monroe, MI 48161
Phone: 734-241-8910
Limited assistance with utilities, typically paying only a small portion.
St. Michaels / St. Vincent dePaul
510 W. Front Street
Monroe, MI 48161
Phone: 734-241-8645
Limited assistance with utilities, typically paying only a small portion.
OAKLAND COUNTY
NOTE: Check the instructions at the TOP of this page before calling these agencies!
Detroit LIbrary TIP LINE
Phone: 313-481-1400
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed
from a Detroit library computer. Call the number for help.
Perfecting Community Care Center
7100 E. Davison
Detroit, MI 48212
Phone: 313-365-2273
Website: www.perfectingcdc.org
Serves Wayne, Oakland and Macomb Counties.
2909 N. Milford (Apollo Center)
Box 405
Highland, MI 48357
Phone: 248-889-0347
Email: info@community-sharing.org
Website: www.community-sharing.org
A non-profit agency that offers financial assistance with utility shut-offs for in-need
residents of Milford, Highland and part of Wixom.
South Oakland Shelter
18505 W. 12 Mile Road
Lathrup Village, MI 48076
Phone: 248-809-3773
Website: www.southoaklandshelter.org
Utility assistance to prevent homelessness.
Oxford Orion FISH
487 First Street
Oxford Township, MI 48371
Phone: 248-628-3933
Email: oxfordorionfish@gmail.com
Website: http://oxfordorionfish.org
Financial assistance to help pay utility shut-offs for those in need in a the villages of Oxford,
Lake Orion and their townships, and parts of Leonard, Lakeville, Addison and Oakland Townships.
Rochester Area Neighborhood House
1234 Inglewood
Rochester, MI 48307
Phone: 249-651-5836
Website: www.ranh.org
Helps keep utilities operational. They are a THAW (The Heat and Warmth Fund) approved site.
Serves those in Auburn Hills, Lakeville, Leonard, Oakland Twp., Rochester & Rochester Hills.
Lighthouse of Oakland County
46156 Woodward Ave.
Pontiac, MI 48343
Phone: 248-972-1493
Website: www.lighthouseoakland.org
Serves all of Oakland County.
Salvation Army Farmington Hills
Phone: 248-477-1153
Salvation Army Royal Oak
Phone: 248-585-5600
Website: http://centralusa.salvationarmy.org
Jewish Family Services
Orley Building
6555 W. Maple
West Bloomfield, MI 48322
AND
Crown Pointe Office Complex
25900 Greenfield Road Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 OR 248-661-1836
Website: www.jfsdetroit.org
Oakland Livingston Human Service Agency
(OLHSA)
Central Office
196 Cesar E. Chavez Avenue
PO Box 430598
Pontiac, MI 48343-0598
Phone: 248-209-2600
Email: info@olhsa.org
Website: www.olhsa.org
AND
South Office
345 E. Nine Mile Road
Ferndale, MI 48220
Phone: 248-542-5860
Email: info@olhsa.org
AND
Livingston Office
2300 E. Grand River Avenue #107
Howell, MI 48843
Phone: 517-546-8500
Email: livingston@olhsa.org
Provides emergency assistance for utilities for qualifying families in Oakland
and Livingston counties.
Open Door Outreach Center
7170 Cooley Lake Road
Waterford, MI 48327
Phone: 248-360-2930
Email: opendoor4328@sbcglobal.net
Website: www.opendooroutreachcenter.com
Crisis funding for residents of Waterford, White Lake, W. Bloomfield, Keego Harbor,
Sylvan Lake, Walled Lake and parts of Wixom. Referrals from other agencies accepted.
Soldiers Relief Fund: Pontiac
Phone: 248-858-0785
Soldiers Relief Fund: Troy
Phone: 248-655-1250
Soldiers Relief Fund: Walled Lake
Phone: 248-926-3368
CALL FOR HELP / Emergency Senior Cell Phone Program
Oakland County Sheriff's Office
1200 N. Telegraph Road Bldg. 38E
Pontiac, MI
Phone: 248-975-9700
Free cell phones that can contact help in an emergency are distributed
from 9 a.m. to noon every Friday.
Active Faith Community Services
401 S. Washington
PO Box 188
South Lyon, MI 48178
Phone: 248-437-9790
Our mission is to provide long term and temporary assistance to those who have fallen
on difficult times in hopes of returning them to the independent pursuit of their life’s goals.
South Lyon
•New Hudson
•Salem
This 84 square mile area comes under 6 different municipalities. You must live in the South Lyon School District.
1. South Lyon City
2. New Hudson
3. Lyon Township
4. Green Oak Township
5. Salem Township
6. Northfield Township
WASHTENAW COUNTY
NOTE: Check the instructions at the TOP of the page before calling these agencies!
ALSO: See Active Faith Community Services directly above for those that live in the
appropriate area!
e-Washtenaw Data Base
Provides referral and direct assistance to low-income county residents who need emergency
help with utility payments. The program, funded by grants from Washtenaw County and
the Michigan Department of Human Services (DHS), is a last resort for applicants who have exhausted all other community resources.
AND
Saline Area Social Service Inc.
131 E. Michigan Avenue
Saline, MI 48176
Phone: 734-429-4570
Website: Same as above
Utility assistance
UNITED WAY
Phone 2-1-1 Within county
Phone: 1-800-552-1183 Outside of the county
SOS Crisis Center
101 S. Huron Street
Ypsilanti, MI 48197
Phone: 734-485-8730
Email: info@soscs.org
Assistance with utility bills as funding allows.
The Salvation Army of Washtenaw County
The Salvation Army--Ann Arbor Corps.
100 Arbana Drive
Ann Arbor, MI 48103
Phone: 734-668-8353
AND
The Salvation Army-Ypsilanti Corps.
9 S. Park Street
P.O. Box 980426
Ypsilanti, MI 48198
Website: http://centralusa.salvationarmy.org
Often provides emergency funds for urgent needs.
Veterans Trust Fund
2155 Hogback Road
Ann Arbor, MI 48103
Phone: 517-335-6523
County representatives have the ability to provide $1,500 in assistance and the State Board
has authority to award larger grants to families whose need cannot be met by a $1,500 grant.
Friends In Deed JUST ADDED 2/2/17
1196 Ecorse Road
Ypsilanti, MI 48198
Phone: 734-484-4357
Website: http://www.friendsindeedmi.org
Friends In Deed has provided utility assistance to residents of Washtenaw County for over
three decades. The need has only increased since we first started the program, especially
since Michigan’s Department of Human Services changed its policy in 2013: DHS now provides utility assistance only during the crisis season, defined as November 1st to May 31st. Friends
In Deed works with other social service agencies in the community to prevent utility shut off.
Not only are families able to keep their water running, lights on and rooms warmed (or cooled depending on the season), they are often able to qualify for a payment plan that allows them to retain a bigger part of their budget for other necessities: food, medical care, clothing, etc.
