UTILITY RESOURCES--PHONE & WATER 


NOTE: 
This page has been split into 3 separate pages in order to make it easier to find the needed Resources, but to also add even more Resources!

For Gas & Electric Resources, please go to this page:  Gas & Electric Resources

For Cable Internet Resources, please go to this page:   Cable & Internet Resources 


NATIONAL RESOURCES

Cancer Recovery Foundation Women's Cancer Fund
6380 Flank Dr. Suite 400
Harrisburg, PA 17112
Website: https://cancerrecovery.org/programs-for-cancer-recovery/womens-cancer-fund
Helps women facing cancer with financial burdens associated with the disease by providing 
help with rent and utility assistance. Also provides referrals to additional available patient assistance. Accepts applications for assistance from medical professionals and social wor-
kers on behalf of their patients. Program disburses assistance on a monthly basis based on 
each patient’s individual situation and availability of funds.

If you have Cancer, please check on this website under FINANCIAL RESOURCES FOR CANCER 
on this website for other similar programs!


STATE RESOURCES

Free wireless services (cell phone, air time, texts) are available for low-income persons. To 
qualify for a free government cell phone in Michigan, the client must be receiving assistance 
from one of the following programs:
If the client does not receive assistance from any of the above programs, s/he may still be 
eligible if his/her household income is less than 135% of the national poverty level.

Affordable basic telephone assistance for low-income families (150% of the poverty guidelines:  
The benefits vary depending on telephone service providers. On average, most customers save about $100 off their annual telephone bills and approximately 50% off their local telephone installation charge, and have the option of blocking outgoing long distance calls free of charge. 
For more information, contact your local telephone company and ask for the “Lifeline Telephone Assistance Program.”
Website: http://www.att.com/gen/general?pid=10273


FOR HEARING IMPAIRED OR DEAF:

A free captioned telephone that displays text of conversations in near real-time on a large 
color touchscreen so the person can see and hear what callers are saying is available to anyone with a hearing loss, regardless of their age,income, insurance or veteran status. 
The phone and service is paid for with federal funding. Available from ClearCaptions.
&
To get a free phone, call Tracy Salisbury at 810-360-9364 or tracy.dunk-salisbury@clearcaptions.com


PHONE RESOURCES: 

Lifeline Service AND Link-Up
Lifeline Telephone Assistance is available to help qualified customers with their monthly 
phone bills. Lifeline service provides a discount on your monthly bill. You may be qualified 
if you receive some form of government assistance. Reduces the installation charge for 
phone service by 50%, up to $30 for qualified customers. Also provides discounts for basic 
local wireline telephone service on monthly telephone bills. All local wireline telephone ser-
vice providers in MI are required to provide Link-Up and Lifeline. Contact your local telephone company to apply!

Access Wireless 
Website: https://www.accesswireless.com/lifeline/state?zipcode=48043

Ameritech Michigan Lifeline
Phone: 1-800-621-8650
&
AT&T
Phone: 1-800-244-4444
Websitewww.att.com/lifeline
&                                                          
CenturyTel Lifeline Service                           
Phone: 800-201-4099                                          
Website: www.centurytel.com
Phone service for income-eligible families.
&
AT&T Directory Assistance Exemption
Phone: 800-244-4444
Website: www.att.com
Offers free local directory assistance to AT&T customers with visual impairments who 
have difficulty using a telephone directory. A physician's prescription is required.

Assurance Wireless          
P.O. Box 686
Parsippany, NJ  07054
Phone: 888-898-4888
Email: ourteam@assurancewireless.com 
Website: www.assurancewireless.com
Same criteria as program above.  

Budget Mobile 
Website: http://www.fasts.org/free-cell-phone-providers/budget-mobile

Reach Out Wireless
P.O. Box 27168
Columbus, OH 43224
Phone: 877-870-9444
Website: http://www.freegovernmentcellphones.net/free-cell-phone-
providers/reachoutwireless
If you participate in a government low-income assistance program, you qualify for free mobile service. Only one phone per address. 

Safelink Wireless
P.O. Box 220009
Milwaukie, OR  97269-0009
Phone: 800-723-3546
Website: www.safelinkwireless.com/Enrollment/Safelink/en/
Public/NewHome.html
Same criteria as program above.

Tag Mobile 
Website: https://www.tagmobile.com

CALL FOR HELP / Emergency Senior Cell Phone Program
Oakland County Sheriff's Office
1200 N. Telegraph  Bldg.  38E
Pontiac, MI 
Phone: 248-975-9700
Website:  http://www.oakgov.com/Pages/home.aspx
Free cell phones that can contact help in an emergency are distributed from 9 a.m. to noon 
every Friday for those living in Oakland County. 


WATER BILL RESOURCES 

MULTIPLE COUNTIES: 

WAYNE METROPOLITAN CAA
Wayne Metro Detroit HQ
7310 Woodward  Suite 800
Detroit, MI  48202
&
Out-County Service Hub
2121 Biddle Ave.
Wyandotte, MI  48192
Phone: 313-388-9799
Email: WMConnectCenter@waynemetro.org
​Website: https://www.waynemetro.org/energy-and-water-assistance
The WRAP program provides funding to eligible, low-income homeowners to assist with water 
bills, water conservation, and self-sufficiency initiatives. To be eligible, you must be a customer 
of the Great Lakes Water Authority and residing in their service areas. 
ELIGIBILITY:
&
Energy & Water Assistance:
Wayne Metro is dedicated to helping you with the heat, electricity and water systems in your 
home. Our Energy & Water Assistance services offer opportunities for Wayne County residents 
to lower monthly bills, learn how to become energy-efficient, and more. We offer many different services to fit your energy and water needs! Please contact us directly to see if you are eligible 
to participate in our services.


DETROIT & METRO DETROIT

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies! 

VETERANS:  
Please look under the Veterans Financial Resources page on this site to find programs 
that are just for YOU! 

Detroit Library TIP LINE
Phone: 313-481-1400 
Website: http://www.detroitpubliclibrary.org/specialservice/tip
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed 
from a Detroit library computer. Call the number above for help.

Health Emergency Lifeline Programs (H.E.L.P.)              
1726 Howard
Detroit, MI  48216
Phone: 313-832-3300   888-435-5655
Email:  help@helpoffice.org
Website:  www.helpoffice.org
Helps low-income people with utilities including water bills. Must have HIV/AIDS and/or 
Hepatitis C.

The Detroit Water and Sewerage Plan 
Phone: 313-267-8000
The city's repayment plan has no income restrictions and lets customers spread payments 
over a 24-month period. Customers who have been shut-off must put down 10% deposits for restoration, 30% if they are shut-off a second time and 50% following a third shut-off. 

The Water Access Volunteer Effort Fund / The WAVE Fund  
Main Office - Water Board Building
735 Randolph 
Detroit, MI  48226
&
Eastside Office
13303 E. McNichols
Detroit, MI  48205
&
Westside Office
15600 Grand River
Detroit, MI  48227
Phone: 313-267-8000
Open Monday- Friday from 8:30 am-5:00 pm
Email: wave@wmenergy.com
Website: https://www.wavefund.org
Website: http://detroitmi.gov/dwsd     
The WAVE Fund is designed to provide assistance to low-income residents of the City 
of Detroit. Proof of low-income status must be provided in the form of Department of 
Human Services credentials, evidence of unemployment benefits, social security and/
or disability benefits.
1.   The account must be in the resident's or spouse's name 
       and the applicant must live at the account address.
2.   The customer should discuss bill payment options with 
      the Detroit Water and Sewerage Department (DWSD) 
      before applying for WAVE Fund assistance
3.   Service must be off or a shut-off notice received. 
      Shut-off notice is waived for seniors over 62 years old 
      (Overdue notice is sufficient).
4.   WAVE assists with paying the dollar amount needed 
      to restore or maintain water services.The maximum 
      allowance for assistance is 50% of the bill up to $500
5.   Customers may receive WAVE Fund help only once 
      in any calendar year.
6.   The WAVE Fund assistance must restore service or 
      assure service continuation for at least 30 days
7.   The customer must make arrangements with DWSD 
      to pay any remaining balance over the amount of the 
      WAVE funding provided.
8.   Applicants should apply for all other state federal 
      or private assistance.
&
Detroit residents may apply for WAVE assistance by calling  313-267-8000 or visiting a Detroit 
Water & Sewerage Department (DWSD) Customer Care Center. DWSD staff will complete the paperwork and submit to WAVE for consideration. ALSO, please be sure to bring the following 
(3) items with you to the Water Department:

HYDRATE DETROIT
24 Avalon 
Highland Park, MI  48203 
Phone: 313-279-0608 
Email: water4detroit@gmail.com 
Website: www.hydratedetrot.org 
A water relief non-profit organization providing immediate emergency water deliveries and water restoration to families in the City of Detroit experiencing water shutoffs.  
Offers: 

Downriver Community Conference                
15100 Northline             
Southgate, MI  48195          
Phone: 734-362-3475  Weatherization
Phone: 734-362-7059   Utility help   (new phone number!)
Website: www.dccwf.org
Financial assistance to income eligible families for household energy bills  (Not eligible for 
those in Brownstown, Dearborn, Lincoln Park, Southgate, Taylor, Woodhaven or Wyandotte). 
See Wayne-Metro CAA above!
&
Weatherization repairs to homes to decrease energy cost:  
Allen Park, Brownstown Twp., Ecorse, Flat Rock, Gibraltar, Grosse Isle, Lincoln Park, Melvindale, River Rouge, Riverview, Rockwood, Romulus, Southgate, Taylor, Trenton, Woodhaven, Wyandotte.

Detroit Area Agency on Aging--1A
1333 Brewery Park Blvd.  Suite 200
Detroit, MI 48207
Phone: 313-446-4444
Website:  www.daaa1a.org
Serves cities of Detroit, Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Park, Grosse Pointe Shores, Grosse Pointe Woods, Hamtramck, Harper Woods and Highland Park.
&
Area Agency on Aging--1B
29100 Northwestern Hwy.  Suite 400
Southfield, MI  48034
Phone: 248-357-2255    800-852-7795
Website: www.aaa1b.org
&
The Senior Alliance, Inc.--1C
5454 Venoy 
Wayne, MI  48184
Phone: 734-722-2830    800-815-1112
Website:  www.aaa1c.org
Serves all of Wayne County, excluding areas served by Region 1-A

The Information Center
20400 Superior 
Taylor, MI  48180
Phone: 734-282-7171
Email: info@theinfocenter.info
Website: www.theinfocenter.info
Utility referral & assistance for downriver residents.

St John Neumann Conference of St Vincent de Paul
44800 Warren Ave.
Canton, MI  48187
Phone: ​734-455-5910
&
Society of St. Vincent dePaul – Our Lady of Good Counsel
47650 N. Territorial 
Plymouth, MI 48170
Phone: 734-453-0326
&
Society of St. Vincent dePaul – Resurrection Conference
48755 Warren 
Canton, MI 48187
Phone: 734-451-0444
&
Society of St. Vincent dePaul – St Thomas a’Becket Conference
555 S. Lilley 
Canton, MI  48188
Phone: 734-981-1333

The Salvation Army / Dearborn Heights Citadel Corps 
26700 Warren 
Dearborn Heights, MI  48127
Phone: 313-563-4457 #105
Water assistance provided as funding is available. Valid Michigan ID matching address 
on past-due or shut-off notice bill, decision letter from DHS may be required assistance 
(depends on City). 
&
The Salvation Army Plymouth Corps
9451 S. Main
Plymouth, MI  48170
Phone: 734-453-5464
Website: https://centralusa.salvationarmy.org/plymouth

The Detroit Association of Black Organizations
12048 Grand River Ave.
Detroit, MI 48204
Phone: 313-491-0003
Website: https://dabodetroitinc.net/about-us/initiatives
We've proudly helped over 5000+ residents with utility shut offs.

UNITED WAY of SOUTHEASTERN MICHIGAN               
Phone: Call 2-1-1  Within county                                          
Phone: 1-800-552-1184  Outside the county    
Website: https://plymouthunitedway.org/resources/utility-assistance


LENAWEE COUNTY

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies! 

VETERANS:  
Please look under the Veterans Financial Resources page on this site to find programs 
that are just for YOU! 

UNITED WAY of SOUTHEASTERN MICHIGAN
Phone:  2-1-1  Within county
Phone:  1-866-561-2500  Outside of county
Searchable 2-1-1 database:  
Website: http://www.centralmichigan211.org/GetHelpGiveHelp.htm

Area Agency on Aging--Region 2 
102 N. Main 
Brooklyn, MI  48230
Phone: 517-592-1974   800-335-7881
Website: http://www.r2aaa.net

Community Action Agency Association
400 W. South 
Adrian, MI  49221
Phone: Lenawee County-  Burt Fenby 517-263-7861  bfenby@caajlh.org
Email: info@caajih.org
Website: http://www.caajlh.org
Maintains an emergency fund for people who are experiencing home heating-related 
emergencies. Working poor, elderly and handicapped residents who have received a 
shut-off notice or are in need of emergency fuel delivery assistance. May have water 
assistance. 

The Salvation Army--Adrian Corps.
217 W. Church 
Adrian, MI  49221
Phone: 517-265-2038
Website: https://centralusa.salvationarmy.org/adrian/overcome-poverty 
We assist families and individuals who face utility crisis or shut offs. We strive to continue 
meeting crisis needs, but also hope to work with some families through Pathway of Hope 
to prevent future crisis and build encouragement and hope within the families

Faith In Action 1
603 S. Main 
Chelsea, MI  48118
Phone: 734-475-3305
Website: https://www.faithinaction1.org/programs-services
Financial help with heat, electric, water, & rent: income qualified families are eligible to receive 
help when they have received a shut-off notice or notice to quit/eviction. Staff will negotiate with utility companies and landlords to make sure there is clear understanding of expectations.


MACOMB COUNTY: 

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies! 

VETERANS:  
Please look under the Veterans Financial Resources page 

Macomb Charitable Foundation 
18215 24 Mile 
Macomb, MI 48042
Phone: 586-232-3473
Website: https://www.macombcharitablefoundation.org
The Macomb Charitable Foundation exists to help children living at or below poverty level
in Macomb County. Our goal is to alleviate the suffering of children and their families by
providing financial assistance for items such as but not limited to; food, clothing, personal
care items, rent/utility assistance, vehicle repair, educational assistance and when available
personal & spiritual mentoring. 

Michigan Community Action Agency Association
Macomb County Community Services Agency
VerKuilen Building
21885 Dunham   Suite 10
Clinton Twp., MI  48036
Phone: 586-469-6999  
Email: mccsa@macombcountymi.gov
Website: www.macombcounty.gov/mccsa
&
Macomb Community Services Agency Center
18 Market 
Mt. Clemens, MI  48043
Phone: 586-469-6964
&
Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north 
of 23 Mile Rd.)Lenox, Macomb Twp. (north of 23 Mile Rd.), Memphis, New Baltimore 
(north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby Twp. (north of 23 
Mile Rd.), or Washington Twp.
Contact the North Action Center:
58144 Gratiot
New Haven, MI  48048
Phone:  586-749-5146   
&
Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.
Contact the South Action Center:
22856 Ryan .
Warren, MI  48091
Phone:  586-759-9156
NOTE:  Macomb County Community Services Agency may be able to assist with a furnace repair and / or replacement through their Weatherization program. However, this is not an emergency service! Phone: 586-469-6329. 

Veterans Trust Fund
21885 Dunham  Suite 3
Robert A Verkuilen Bldg.
Clinton Twp., MI  48036
Phone: 2-1-1    586-469-5315

The Salvation Army Mt. Clemens Corps.
55 Church 
Mt. Clemens, MI  48043
Phone: 586-469-6712
&
The Salvation Army-Warren Corps.
24140 Mound
Warren, MI  48066
Phone:  586-754-7400 
Website:  http://centralusa.salvationarmy.org

Jewish Family Services 
Orley Building
6555 W. Maple 
West Bloomfield, MI  48322
& 
Crown Pointe Office Complex
25900 Greenfield   Suite #405
Oak Park, MI  48237
Phone: 248-592-2313    248-661-1836
Website:  www.jfsdetroit.org

Open Door Outreach Center
7170 Cooley Lake 
Waterford, MI  48327
Phone: 248-360-2930
Email:  opendoor4328@sbcglobal.net
Website:  www.opendooroutreachcenter.com
Provides assistance to families experiencing emergency-related utility needs as funding permits. 

Samaritan House
62324 Van Dyke
Washington, MI 48094
Phone: 586-336-9956 
Website: https://www.samaritanhousemichigan.org/services
Utility Assistance:
Utility assistance is designated to help keep water, natural gas, propane gas, heating oil and electrical services in operation.

Good Shepherd Coalition / Family Resource Center
P.O. Box 26190
Fraser, MI 48026
Phone: 586-307-8888
Email: gscmacomb@gmail.com
Website: http://www.gscmacomb.org/about-us/our-mission
We assist with funding for current court-ordered evictions, past due - disconnected 
utilities, and also provide referrals and resources for additional needs. We receive 
coordinated funding from local faith- & community-based outreach programs, private 
donations, and fundraisers. We work jointly with multiple organizations and agencies 
to bridge the gap for need based assistance.


MONROE COUNTY

NOTE: 
Check the instructions & agencies at the TOP of the page before calling these agencies!

VETERANS: 
Please look under the Veterans Financial Resources page on this site to find programs 
that are just for YOU! 

Veterans Trust Fund
29 Washington 
Monroe, MI  48161
Phone: 734-240-735
Limited assistance for veterans who have had wartime service. Must have a shut-off 
notice and ability to pay in the future.

UNITED WAY of SOUTHEASTERN MICHIGAN               
Phone: Call 2-1-1  Within county                                          
Phone: 1-800-552-1184  Outside the county                     

NEW!!  See the Downriver Community Conference listing under Wayne County!

The Salvation Army                                                 
815 E. First                                                              
Monroe, MI  48161                                                                     
Phone: 734-241-0404                                                                
Website:  http://centralusa.salvationarmy.org                                                                       
Assistance with utility assistance for qualifying individuals, based on income level and who 
have a shut-off notice and "decision notice" from the Department of Human Services.

Monroe Community Opportunity Program  (M.C.O.P.)  
1140 S. Telegraph 
Monroe, MI  48161
Phone:  734-241-2775 ext. 228
Website:  www.monroecountyop.org
Assistance with utility assistance for qualifying individuals, depending on income level, 
who have a shut-off notice & a"decision notice" from the Department  of Human Services. 

Monroe Community Mental Health
1001 S. Raisinville 
Monroe, MI  48161
Phone: 734-243-7340
For persons with a documented diagnosis of a serious, persistent mental illness, assist-
ance with utilities may be available if the person has received two denials from other 
agencies.  

Monroe Missionary Baptist Church
14260 S. Dixie Hwy.
Monroe, MI  48161
Phone: 734-241-6860
Limited assistance with utilities, typically paying only a small portion. 

St. Mary's St. Vincent DePaul
127 N. Monroe 
Monroe, MI  48162
Phone: 734-241-9067
Limited assistance with utilities, typically paying only a small portion.

St. John's St. Vincent dePaul
511 S. Monroe 
Monroe, MI  48161 
Phone: 734-241-8910 
Limited assistance with utilities, typically paying only a small portion.

St. Michaels / St. Vincent dePaul
510 W. Front 
Monroe, MI  48161
Phone: 734-241-8645
Limited assistance with utilities, typically paying only a small portion.  


OAKLAND COUNTY

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies!

VETERANS:  
Please look under the Veterans Financial Resources page on this site to find programs 
that are just for YOU! 

Detroit Library TIP LINE
Phone: 313-481-1400 
Website: http://www.detroitpubliclibrary.org/specialservice/tip
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed 
from a Detroit library computer. Call the number for help. 

Community Sharing Outreach Center 
Mailing Address:
P. O. Box 405
Highland, MI 48357
&
Duck Lake Center
5061 N. Duck Lake
Highland, MI 48357
Phone: 248-889-0347
Email: info@community-sharing.org
Website: https://www.community-sharing.org/get-help
Utility Assistance. 

South Oakland Shelter                                                      
18505 W. 12 Mile     
Lathrup Village, MI  48076                                                   
Phone: 248-809-3773
Website: www.southoaklandshelter.org
Utility assistance to prevent homelessness.  

Oxford Orion FISH             
487 First 
Oxford Township, MI  48371
Phone:  248-628-3933
Email:  oxfordorionfish@gmail.com
Website:  http://oxfordorionfish.org
Financial assistance to help pay utility shut-offs for those in need in a the villages 
of Oxford, Lake Orion and their townships, and parts of Leonard, Lakeville, Addison 
and Oakland Townships. 

Rochester Neighborhood House  
1720 S. Livernois 
Rochester, MI  48307
Phone: 249-651-5836
Website: www.ranh.org
Helps keep utilities operational. They are a THAW (The Heat and Warmth Fund) 
approved site. Serves those in Auburn Hills, Lakeville, Leonard, Oakland Twp., 
Rochester & Rochester Hills. 

​LIGHTHOUSE
Mailing Address:
46156 Woodward Ave.
Pontiac, MI 48342
Phone: 248-920-6000
&
South Oakland Shelter
18505 W. 12 Mile
Lathrup Village, MI 48076
Phone: 248-920-6000 x5500
Website: https://www.southoaklandshelter.org/what-we-do
Direct Services:
Our Direct Services program helps people with basic needs. We provide a continuum of 
services that begins with short-term emergency food, utility and rental assistance. We 
also provide referrals to outside agencies for additional help and assist families with long-
term planning and budgeting to achieve family stabilization. Lighthouse also offers case management for long-term support to stabilize families.

Salvation Army Farmington Hills
Phone:  248-477-1153
Salvation Army Royal Oak
Phone:  248-585-5600
Website:  http://centralusa.salvationarmy.org

The Salvation Army Plymouth Corps
9451 S. Main
Plymouth, MI 48170
Phone: 734-453-5464
Helps with emergency utility help. 

Jewish Family Services 
Orley Building
6555 W. Maple 
West Bloomfield, MI  48322

Crown Pointe Office Complex
25900 Greenfield    Suite #405
Oak Park, MI  48237
Phone: 248-592-2313   248-661-1836
Website:  www.jfsdetroit.org

OLHSA  (Oakland Livingston Human Services Agency)
Central Office (Oakland County)
196 Cesar E. Chavez Ave.      
P.O. Box 430598
Pontiac, MI  48343-0598
Phone: 248-209-2600   800-482-9250 Toll Free
Email: info@olhsa.org 
&
South Office (Oakland County)
1956 Hilton 
Ferndale, MI  48220-1719
Phone: 248-542-5860
Email: info@olhsa.org 
&
OLHSA (Livingston County)
2300 E. Grand River   Suite 107 
Howell, MI  48843-7574
Phone:  517-546-8500
Email:  livingston@olhsa.org
Website: http://olhsa.org/complete-services#Education
Emergency Utility Assistance Program
Assistance for residents with a utility shut-off or notice of pending utility shut-off.

Open Door Outreach Center
7140 Cooley Lake 
Waterford, MI 48327
Phone: 248-360-4977  
Website: https://opendooroutreachcenter.com
We service families in Waterford, White Lake, West Bloomfield, Keego Harbor, Orchard 
Lake, Sylvan Lake, Commerce, Walled Lake, Wolverine Lake and parts of Wixom. Ref-
errals from other agencies are also accepted. Families who live outside of our service 
area will find some help and referrals to agencies in their home area.
&
Open Door provides financial assistance, referrals to other collaborative nonprofits and 
emotional support to families experiencing emergency utility or housing needs, as fun-
ding permits. We meet with people and learn they are often facing evictions, utility shut-
offs, car breakdowns or medical problems. When funding is available, we provide people 
with support - and we also collaborate with many other church partners to secure addit-
ional funding to prevent a crisis. In addition, we help with referrals to other area services.

Soldiers Relief Fund:  Pontiac
Phone:  248-858-0785
Soldiers Relief Fund:  Troy
Phone:  248-655-1250
Soldiers Relief Fund:  Walled Lake
Phone:  248-926-3368

Our Children's Fund                                    
C/O West Bloomfield School District
5810 Commerce 
W. Bloomfield, MI 48324
Website:  http://www.westbloomfield.k12.mi.us/wbsd/District/Portal/
Our-Children-s-Fund-146.html
Funding requests have included necessities such as medical & dental expenses,
eyeglasses, school supplies & clothing, summer school classes & academic en-
richment, gas, food, utility bills as well as assistance at the holidays in December. 
For over a decade,OCF has been a safety net for our children putting hope back 
into their lives as well as that of their families. Only for the school children of this 
district!! 

Jewish Family Services
Orley Building
6555 W. Maple
W. Bloomfield, MI 48322
&
Crown Pointe Office Complex
25900 Greenfield  Suite #405
Oak Park, MI 48237
Phone: 248-592-2313   248-661-1836
Website: www.jfsdetroit.org

Active Faith Community Services         
401 S. Washington 
PO Box 188
South Lyon, MI  48178
Phone: 248-437-9790
Website: http://www.activefaithcs.org/1/230/index.asp
​Our mission is to provide long term and temporary assistance to those who have 
fallen on difficult times in hopes of returning them to the independent pursuit of 
their life’s goals.
This 84 square mile area comes under 6 different municipalities. 
You must live in the South Lyon School District.
1.  South Lyon City 
2.  New Hudson 
3.  Lyon Township 
4.  Green Oak Township 
5.  Salem Township
6.  Northfield Township

UNITED WAY of SOUTHEASTERN MICHIGAN               
Phone: Call 2-1-1  Within county                                          
Phone: 1-800-552-1184  Outside the county   


WASHTENAW COUNTY

NOTE:  
Check the instructions & agencies at the TOP of the page before calling these agencies!

VETERANS:  Please look under the Veterans Financial Resources page on this site to 
find programs that are just for YOU! 

ALSO:  See Active Faith Community Services directly above for those that live in the 
appropriate area!

e-Washtenaw Data Base 
Website: wwww.ewashtenaw.org/government/
departments/portww.ewashtenaw.org/government/departments/port
Provides referral and direct assistance to low-income county residents who need 
emergency help with utility payments.The program, funded by grants from Wash-
tenaw County and the Michigan Department of Human Services (DHS), is a last 
resort for applicants who have exhausted all other community resources.

Washtenaw County Barrier Busters 
415 W. Michigan Ave.  2nd Floor
Ypsilanti, MI  48197
Phone: 734-544-6748 
Website: https://www.washtenaw.org/588/Barrier-Busters
Barrier Busters is a group of 90+ social service agencies committed to improving 
services for Washtenaw County residents in need. Each member agency identifies 
a “Barrier Buster” who is an agency's point of contact and facilitates collaborative 
case management between member agencies.To serve residents in need, member 
agencies have access to the "Barrier Busters Emergency Unmet Needs" Fund-pu-
blic and private funds that provides social workers, case managers, and other direct 
service providers access to emergency assistance funds for clients. This fund pro-
vides agencies an efficient way to prevent evictions and utility shut-offs; and assist 
with other emergency costs that threaten residents’ housing and financial stability. 
Residents in need work with their existing provider to access financial assistance.
Please see the Provider List!  
Website: https://www.washtenaw.org/2818/Barrier-Buster-Agency-Provider-List

Saline Area Social Services
224 W. Michigan Ave.
Saline, MI  48176
Phone: 734-429-4570
Website: https://salinesocialservice.com/get-food/how-we-can-help
Our mission is to help our struggling neighbors within the Saline Area School District 
by providing them the extra aid, tools and resources to help improve their lives.
&
Utility must be in client’s name. Client must be on a budget plan or payment protection 
plan or have a shut-off notice. In shut-off situation, client must go to Department of 
Human Services first and get verification of what DHS will pay.

UNITED WAY 
Phone 2-1-1  Within county
Phone: 1-800-552-1183  Outside of the county

SOS Community Services 
101 S. Huron 
Ypsilanti,  MI  48197
Phone:  734-485-8730
&
SOS Resource Center 
14 N. River 
Ypsilanti, MI  48198
Phone: 734-484-5411  To apply for utility assistance
Website: https://soscs.org/what-we-do-2
The SOS Resource Center:
Through the resource center, we help stretch tight budgets so community members 
can stay housed by offering a choice food pantry and walk-in services. Families can 
get assistance with utilities, transportation, personal care items, and housing resou-
rces. The SOS Resource Center also is a MiBridges Navigation site so people can get 
connected to the benefits offered by the Department of Health and Human Services.

The Salvation Army of Washtenaw County
The Salvation Army--Ann Arbor Corps.
100 Arbana Dr.
Ann Arbor, MI  48103
Phone:  734-668-8353
&
The Salvation Army-Ypsilanti  Corps.
9 S. Park 
P.O. Box 980426
Ypsilanti, MI  48198
Website: http://centralusa.salvationarmy.org
Often provides emergency funds for urgent needs. 

Friends In Deed
1196 Ecorse 
Ypsilanti, MI 48198
Help Line: 734-484-4357
Email: Helpline@FriendsInDeedMI.org
Website: https://www.friendsindeedmi.org 
Friends In Deed has provided utility assistance to residents of Washtenaw County for over 
three decades. The need has only increased since we first started the program, especially 
since Michigan’s Department of Human Services changed its policy in 2013: DHS now 
provides utility assistance only during the crisis season, defined as November 1st to May 
31st.
We Help Prevent Utility Shut Off:
Friends In Deed works with other social service agencies in the community to prevent utility 
shut off. Not only are families able to keep their water running, lights on and rooms warmed 
(or cooled depending on the season), they are often able to qualify for a payment plan that 
allows them to retain a bigger part of their budget for other necessities: food, medical care, clothing, etc.

Peace Neighborhood Center 
1111 N. Maple 
Ann Arbor, MI  48103
Phone: 734-662-3564
Email:  info@peaceneighborhoodcenter.org 
Website: www.peaceneighborhoodcenter.org 
Case Management Services work one-on-one with families and individuals throughout 
the community who find themselves in situations requiring help. Peace offers everything 
from financial to emotional support, whether is it preventing a family's heat from being 
shut-off, advocating on their behalf with another agency, etc.  

AID IN MILAN 
89 W. Main 
Milan, MI  48160
Phone: 734-439-8420 
Email: info@aidinmilan.org
Website: www.aidinmilan.org 
Aid in Milan provides financial assistance for emergency needs such as water & 
gas/electric.This assistance is available to qualified residents of the Milan Area 
School District and the 48160 zip code. Call us for more information.
In addition to submitting a completed intake form, you need to provide:
         (such as a recent utility bill or a lease agreement)
         SSI deposits, or DHHS determination paperwork)

Faith in Action
603 S. Main 
Chelsea, MI  48118
Phone: 734-475-3305
Website: https://www.faithinaction1.org/programs-services
Qualified families are eligible to receive help when they have received a shut-off 
notice or notice to quit/eviction. Staff will negotiate with utility companies and 
landlords to make sure there is clear understanding of expectations.

Northfield Human Services
10 Jennings 
Whitmore Lake, MI  48189
Phone: 
Email: info@northfieldhumanservices.org
Website: http://northfieldhumanservices.org 
Located in Whitmore Lake MI, we service low-income individuals,families, and seniors 
with food and other basic necessities to help ease their burden of making it through 
these tough financial times. We also help our clients through other services. Utility Aid, 
when funds available.


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This page was last updated: April 7, 2021
COUNTIES 
ARE LISTED 
IN 
ALPHABETICAL 
ORDER!