NOTE:
This page has been split into 3 separate pages in order to make it easier to find the needed Resources, but to also
add even more Resources!
SENIORS:
Are you on the "Senior Plan" with all of your utilities? Some cities even have Senior rates for water and some phone companies now have Senior Plans too!
PHONE RESOURCES (WATER RESOURCES ARE BELOW!)
NATIONAL RESOURCES
The Affordable Connectivity Program
The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford
the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30
per month toward cell phone or internet service for eligible households and up to $75 a month for households
on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase
a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 & less than
$50 toward the purchase price. The Program is limited to one monthly service discount and one device discount
per household.
&
Note: This program replaced the Emergency Broadband Benefit (EBB) on December 31st, 2021.
Those EBB recipients fully enrolled as of 12/31/2021 will automatically continue to receive their current monthly
If you have Cancer,
MULTIPLE COUNTIES
CORKTOWN HEALTH
1726 Howard
Detroit, MI 48216
Phone: 313-832-3300
Offering Financial Support To Those Living With HIV:
The Housing and EFA programs provide emergency financial assistance to households experiencing utility shutoff
(past due bills), eviction, need for assistance with first month’s rent for a new move. This type of assistance is des-
igned to help clients living with HIV stay engaged or to reengage in medical care. When an applicant does not meet
the criteria of our programs, we work with our network to connect the client to additional resources.
Who is Eligible:
- Persons Must be living with HIV
- Must be a resident of the Detroit Metropolitan Area
- Wayne, Oakland, Macomb, St. Clair, Lapeer, and Monroe counties
- Income must be 250% below the Federal Poverty Level
- Must have an identified emergency
- Eviction notice, past due/outstanding bills, invoice for first month’s rent, etc.
STATE RESOURCES
Michigan Lifeline Program
Phone: 800-292-9555
This program makes basic local LANDLINE TELEPHONE SERVICE more affordable for low-income families through
a discount on their monthly telephone service.
Eligible low-income consumers can receive the following discounts:
1. Under age 65 receive a discount of $8.25 to $11.25 per month (discount varies depending on service provider)
2. Age 65 or older receive a minimum discount of $12.35 per month.
To apply for the Michigan Lifeline Program, consumers should contact their telephone service provider. You may
also contact the Michigan Public Service Commission.
Free wireless services (cell phone, airtime, texts) are available for low-income persons. To qualify for a free govern-
ment cell phone in Michigan, the client must be receiving assistance from one of the following programs:
- Federal Public Housing Assistance
- Low Income Home Energy Assistance Program (LIHEAP)
- Supplemental Security Income (SSI)
- National School Lunch (Free Lunch Program Only)
- Temporary Assistance for Needy Families (TANF)
If the client does not receive assistance from any of the above programs, s/he may still be eligible if his/her household income is less than 135% of the national poverty level.
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Affordable basic telephone assistance for low-income families (150% of the poverty guidelines:
The benefits vary depending on telephone service providers. On average, most customers save about $100 off their annual telephone bills and approximately 50% off their local telephone installation charge and have the option of blocking outgoing long-distance calls free of charge. For more information, contact your local telephone company
FOR HEARING IMPAIRED OR DEAF:
A free captioned telephone that displays text of conversations in near real-time on a large color touchscreen so
the person can see and hear what callers are saying is available to anyone with a hearing loss, regardless of their
age, income, insurance or veteran status. The phone and service is paid for with federal funding. Available from ClearCaptions.
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PHONE RESOURCES:
Lifeline Service AND Link-Up
Lifeline Telephone Assistance is available to help qualified customers with their monthly phone bills. Lifeline service provides a discount on your monthly bill. You may be qualified if you receive some form of government assistance. Reduces the installation charge for phone service by 50%, up to $30 for qualified customers. Also provides discounts
for basic local wireline telephone service on monthly telephone bills. All local wireline telephone service providers in
MI are required to provide Link-Up and Lifeline. Contact your local telephone company to apply!
Access Wireless
Ameritech Michigan Lifeline
Phone: 800-621-8650
&
AT&T
Phone: 800-244-4444
&
CenturyTel Lifeline Service
Phone: 800-201-4099
Phone service for income-eligible families.
&
AT&T Directory Assistance Exemption
Phone: 800-244-4444
Offers free local directory assistance to AT&T customers with visual impairments who have difficulty using
a telephone directory. A physician's prescription is required.
Assurance Wireless
P.O. Box 686
Parsippany, NJ 07054
Phone: 888-898-4888
Same criteria as program above.
Budget Mobile
Reach Out Wireless
P.O. Box 27168
Columbus, OH 43224
Phone: 877-870-9444
If you participate in a government low-income assistance program, you qualify for free mobile service. Only
one phone per address.
Safelink Wireless
P.O. Box 220009
Milwaukie, OR 97269-0009
Phone: 800-723-3546
Same criteria as program above.
Tag Mobile
CALL FOR HELP / 911 Emergency Senior Cell Phone Program
Oakland County Sheriff's Office
1200 N. Telegraph Bldg. 38E
North of the County Courthouse and north of the Summit Place Mall (between Pontiac Lake Road and Dixie Highway)
Pontiac, MI 48341
Phone: 248-975-9700
Oakland County Sheriff Michael J. Bouchard's 911 Emergency Senior Cell Phone Program is designed to equip
seniors with a mobile means of contacting help in the event of an emergency. The cell phones are available to
any Oakland County Senior Citizens free of charge. There is no monthly service fee to use the phone for emer-
gency use. Cell phone distribution hours are: Every Friday from 9:00 am to 12:00 pm (noon).
Wayne County Sheriff Senior 911 Cell Phone Bank
1231 St. Antoine
Detroit, MI 48226
Phone: 313-224-0614
Program collects unwanted phones & distributes them to senior citizens.
To receive an Emergency 911 Cell Phone, or to have your name placed on the waiting list, contact the Sheriff's
Office above!
&
If you live outside these 2 counties:
All emergency cell phone grants are made through local agencies. Contact your local law enforcement agency
or shelter and explain your need. Your local agency can then contact us to request an emergency cell phone
WELL RESOURCES (Serves all of Michigan)
Well Water Trust
P.O. Box 2399
Davidson, NC 28036
Phone: 833-539-8200
The Water Well Trust (WWT) is a 501(c)3 organization created by the Water Systems Council to provide a clean water supply to American families living without access to a precious resource most of us take for granted.
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The WWT and its partners provide funding for wells for low‐income families nationwide that need safe drinking water. There are many excellent organizations working to provide safe drinking water to people in need in developing coun-tries. The Water Well Trust is the only national nonprofit organization helping Americans get access to a clean, safe
water supply.
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We serve Americans living primarily in rural, unincorporated areas or minority communities that may be isolated & difficult to reach. We assist low‐income families that cannot afford to pay for public water supplies, and those who
live in areas where the extension of public water supplies to serve them doesn’t make economic sense…for them,
for the public water supply owners, for federal, state or local funding sources.
&
Who Do We Serve?
Beneficiaries of the Water Well Trust are low-income families or individuals that have wells that are no longer func-tioning properly, have contamination issues that render the well unusable, or have no well or safe water source.
Starting October 2021, the Water Well Trust also has funding for septic systems.
WATER BILL RESOURCES / MULTIPLE COUNTIES:
AID IN MILAN
89 W. Main
Milan, MI 48160
Phone: 734-439-8420
Aid in Milan provides financial assistance for emergency needs such as rent, water, gas/electric, prescription
copays,or gas vouchers. This assistance is available to qualified residents of the Milan Area School District
and the 48160 zip code. Milan is located in both Monroe & Washtenaw Co.
American Indian Health and Family Services
4880 Lawndale
Detroit, MI 48210
Phone: 313-846-3718
AIHFS is a non-profit health and wellness center serving American Indian/Alaska Native individuals, families and
other under-served populations in S.E. Michigan.
CORKTOWN HEALTH
1726 Howard
Detroit, MI 48216
Phone: 313-832-3300
Offering Financial Support To Those Living With HIV:
The Housing and EFA programs provide emergency financial assistance to households experiencing utility shutoff
(past due bills), eviction, need for assistance with first month’s rent for a new move. This type of assistance is des-
igned to help clients living with HIV stay engaged or to reengage in medical care. When an applicant does not meet
the criteria of our programs, we work with our network to connect the client to additional resources.
Who is Eligible:
- Persons Must be living with HIV
- Must be a resident of the Detroit Metropolitan Area
- Wayne, Oakland, Macomb, St. Clair, Lapeer, and Monroe counties
- Income must be 250% below the Federal Poverty Level
- Must have an identified emergency
- Eviction notice, past due/outstanding bills, invoice for first month’s rent, etc.
MDHHS STATE EMERGENCY RELIEF PROGRAM
Up to $175 per year in assistance is available to qualifying low-income households. Apply online at the address
above or at your local Michigan Department of Health & Human Services office. Contact 2-1-1 or go to www.michigan.gov/mdhhs and click on the "Contact Us" link if you don't know the location of the office that
serves you. FYI: different organizations may require you to FIRST apply to this program and get a "decision notice".
Do NOT throw away this notice! You will need it!
&
MDHHS Emergency Services
This program provides additional assistance beyond State Emergency Relief. It is a "last resort" funding source
for people who can demonstrate they have exhausted funding from other possible resources and are unable to
get services restored. The application process is the same as for State Emergency Relief.
THAW (The Heat & Warmth Fund)
535 Griswold
Suite 200
Detroit, MI 48226
Phone: 800-866-8429
MEAP (Michigan Energy Assistance Program)
THAW administers the Michigan Energy Assistance Program (MEAP). MEAP provides direct bill payment assistance
for heat and electricity for low-income Michigan residents. Families must complete a two-step process to qualify for MEAP funds.
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Brightmoor Energy & Water Assistance Program
You are eligible for support from this program if:
- The applicant must reside in the following zip code areas: 48219 or 48223
- The applicant’s household income must be at or below 250% of the Federal Poverty Level
- The applicant must have at least ONE child (18 years or under) in the home;
- Proof of at least ONE minor child is required (shot record, birth certificate, report card)
- The utility account must be in the applicant’s name; if not, the applicant must accept responsibility for the bill
- Proof of residency and responsibility for water account holder/applicant (copy of deed/mortgage statement with name of applicant listed, lease agreement that shows applicant is responsible for water payments
- Account must be residential (not a commercial account)
- Applicant must pay for unauthorized usage and security fees
- Account must have a past due balance
If you have a question about applying for our programs or an existing application, please call the Utility Assistance Center M-F 8:30 AM – 5:00 PM at 800-866-THAW (8429).
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Enbridge Fueling Futures Water Assistance Program:
Residents of Michigan with incomes at or below 250% of the Federal Poverty Level are eligible to receive water assistance through the Enbridge Fueling Futures Water Assistance Program. Assistance funds are limited and distributed on a first-come, first-serve basis.
You are eligible for support from this program if:
1. Your income is at or below 250% of the Federal Poverty Level (see chart below)
2. Your account must be residential (not a commercial account)
3. Your account must have a past due balance
4. Account must be in the applicant’s name. If the account is not in the applicant’s name, the applicant must provide
a written explanation as to why the responsible party listed on the utility bill is not the one applying for assistance
5. A document verifying that the applicant resides at the service address
6. All other documents are required to process the application
AND
Phase 2 of THAW’s MI Water Program (Michigan Water Affordability Through Efficiency and Repair) is now live!
Phase 2 provides minor plumbing repairs, in-home water energy efficiency/conservation assessments, education,
and water conservation supplies to eligible households within Wayne, Oakland, and Macomb counties with priority
given to the poorest communities that were the hardest hit by COVID-19 including Detroit, Highland Park, Hamtramck, Ecorse, River Rouge, and Pontiac.
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Interested applicants can learn more through the infographics below and, once eligibility is confirmed, you can apply
More information can be found at thawfund.org and our Utility Assistance Specialists are here to answer your questions at 1-800-866-8429 (THAW) Monday through Friday 8am – 4:45pm.
The Human Utility
P.O. Box 441130 #89193
Detroit, MI 48244
Wayne County Veterans Financial Hardship Services
Phone: 313-224-5045
Veterans may obtain financial assistance through the Wayne County Financial Hardship Services Program using
Wayne County Soldiers & Sailors Relief and Michigan Veteran Trust Funds. Assistance may be granted to honorably discharged indigent wartime veterans, their spouses, and dependent children to meet their immediate needs.
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Michigan Veteran Trust Funds
See above!
WAYNE METROPOLITAN CAA
Wayne Metro Detroit HQ
7310 Woodward Suite 800
Detroit, MI 48202
&
Out-County Service Hub
2005 Biddle Ave. NEW ADDRESS eff. 1/2025
Wyandotte, MI 48192
Phone: 313-388-9727 (WRAP)
The WRAP program provides funding to eligible, low-income homeowners to assist with water bills, water conservation, and self-sufficiency initiatives. To be eligible, you must be a customer of the Great Lakes Water Authority and residing
in their service areas. Please check the website for all the information you will need for qualifying and submitting your application!
ELIGIBILITY:
- Must live in a Great Lakes Water Authority service area
- (Wayne, Oakland, Macomb, Genesse /Flint, Lapeer, Washtenaw)
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WRAP Benefits:
- Water usage is utilized as a criteria for eligibility. Home water audit and minor plumbing repairs
- Water saving kits, consumer training classes and supportive wrap-around services.
Client Benefits:
- Up to $1,500 yearly assistance per household
- Up to $625 first payment made at initial enrollment
- $25 monthly bill credit per billing cycle
WRAP Qualifications:
- Residency & responsibility for the water bill
- Have income at or below 200% of poverty level
- Stay current on bill payment
AND
Low Income Household Water Assistance Plan (LIHWAP)
Phone: 313-388-9727
The Low income Household Water Assistance Plan (LIHWAP) provides up to $650 in direct payment assistance for household accounts in arrears or disconnect status, and/or assistance with reconnection fees when services have
been disconnected. You can also qualify for an additional $350 through a State Emergency Relief (SER) Program.
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1183 Outside the county
For referrals to agencies that have grant funds for this need.
DETROIT & METRO DETROIT
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Brightmoor Energy & Water Assistance Program (See above under THAW)
Phone: 800-866-THAW (8429)
Residents of Brightmoor who meet eligibility requirements can receive energy & water assistance through the program.
City of Detroit Easy Pay Plan
DWSD Customer Self-Service Portal: 313-267-8000
If you are not low-income and have a past due balance, whether you’re a resident, business, faith-based organization
or nonprofit, the DWSD EasyPay Plan is available. The plan is as easy as 1-2-3.
- One, pay $10 down to enroll.
- Two, have your past due balance spread over the next 36 months.
- Three, make your monthly payments for your EasyPay and your monthly water, sewerage and drainage charges
- to keep your access to clean water and be protected from shutoff
Also, with EasyPay there are no interest or fees!
&
The Lifeline Plan
Phone: 313-386-9727
The Detroit Water and Sewerage Department (DWSD) developed a new income-based water affordability plan – The Lifeline Plan. Your bill may be as low as $18 per month under the new program and your water debt will be erased as soon as you enroll! DWSD has developed this water affordability program to keep everyone’s rates low. This is also
why water conservation is built into the program. Once you’re enrolled in the DWSD Lifeline Plan and water debt is erased, please pay your income-based monthly bill in order to continue this program.
Detroit Library TIP LINE
Phone: 313-481-1400
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed from a Detroit library computer. Call the number above for help.
Detroit Water & Sewage Department / Easy Pay Plan
735 Randolph
Detroit, MI
Phone: 313-267-8000 Self-service portal
The LifeLine Plan:
Are you experiencing poverty and need assistance with your water bill? The Detroit Water and Sewerage Department (DWSD) and community partners offer Water Assistance Programs for eligible households, including Detroit's income-based water affordability program — the Lifeline Plan. Residents who are enrolled in or applied for an assistance pro- gram will continue in a moratorium. For other households with delinquent accounts and who have the ability to pay,
the water shutoff moratorium was lifted on December 31, 2022.
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Easy Pay Plan:
If you are not low-income and have a past due balance, whether you’re a resident, business, faith-based organization
or nonprofit, the DWSD EasyPay Plan is available. The plan is as easy as 1-2-3.
- One, pay $10 down to enroll.
- Two, have your past due balance spread over the next 36 months.
- Three, make your monthly payments for your EasyPay and your monthly water, sewerage and drainage charges
- to keep your access to clean water and be protected from shutoff.
- Also, with EasyPay there are no interest or fees!
Health Emergency Lifeline Programs (H.E.L.P.)
1726 Howard
Detroit, MI 48216
Phone: 313-832-3300 888-435-5655
Helps low-income people with utilities including water bills. Must have HIV/AIDS and/or Hepatitis C.
The Water Access Volunteer Effort Fund / The WAVE Fund
Main Office - Water Board Building
735 Randolph
Detroit, MI 48226
&
Eastside Office
13303 E. McNichols
Detroit, MI 48205
&
Westside Office
15600 Grand River
Detroit, MI 48227
Phone: 313-267-8000
Open Monday- Friday from 8:30 am-5:00 pm
The WAVE Fund is designed to provide assistance to low-income residents of the City of Detroit. Proof of low-income status must be provided in the form of Department of Human Services credentials, evidence of unemployment benefits, social security and/or disability benefits.
1. The account must be in the resident's or spouse's name and the applicant must live at the account address.
2. The customer should discuss bill payment options with the Detroit Water and Sewerage (DWSD) Dept. before applying for WAVE Fund assistance
3. Service must be off or a shut-off notice received. Shut-off notice is waived for seniors over 62 years old (Overdue notice is sufficient).
4. WAVE assists with paying the dollar amount needed to restore or maintain water services. The maximum allowance for assistance is 50% of the bill up to $500
5. Customers may receive WAVE Fund help only once in any calendar year.
6. The WAVE Fund assistance must restore service or assure service continuation for at least 30 days
7. The customer must make arrangements with DWSD to pay any remaining balance over the amount of the WAVE funding provided.
8. Applicants should apply for all other state federal or private assistance.
&
Detroit residents may apply for WAVE assistance by calling 313-267-8000 or visiting a Detroit Water & Sewerage Dept. (DWSD) Customer Care Center. DWSD staff will complete the paperwork & submit to WAVE for consideration.
ALSO, please be sure to bring the following (3) items with you to the Water Department:
- Your water bill with your account information displayed
- Proof of Income (or lack thereof)
St John Neumann Conference of St Vincent de Paul
44800 Warren Ave.
Canton, MI 48187
Phone: 734-455-5910
&
Society of St. Vincent dePaul – Our Lady of Good Counsel
47650 N. Territorial
Plymouth, MI 48170
Phone: 734-453-0326
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Society of St. Vincent dePaul – Resurrection Conference
48755 Warren
Canton, MI 48187
Phone: 734-451-0444
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Society of St. Vincent dePaul – St Thomas a’Becket Conference
555 S. Lilley
Canton, MI 48188
Phone: 734-981-1333
The Detroit Association of Black Organizations
12048 Grand River Ave.
Detroit, MI 48204
Phone: 313-491-0003
We've proudly helped over 5000+ residents with utility shut offs.
The Information Center
20400 Superior
Taylor, MI 48180
Phone: 734-282-7171
Utility referral & assistance for downriver residents.
The Salvation Army / Dearborn Heights Citadel Corps
26700 Warren
Dearborn Heights, MI 48127
Phone: 313-563-4457 #105
Water assistance provided as funding is available. Valid Michigan ID matching address on past-due or shut-off
notice bill, decision letter from DHS may be required assistance (depends on City).
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The Salvation Army Plymouth Corps
9451 S. Main
Plymouth, MI 48170
Phone: 734-453-5464
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1184 Outside the county
Wayne County Veterans Financial Hardship Services
Phone: 313-224-5045
Veterans may obtain financial assistance through the Wayne County Financial Hardship Services Program using
Wayne County Soldiers & Sailors Relief and Michigan Veteran Trust Funds. Assistance may be granted to honorably discharged indigent wartime veterans, their spouses, and dependent children to meet their immediate needs.
LENAWEE COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Community Action Agency Association
400 W. South
Adrian, MI 49221
Maintains an emergency fund for people who are experiencing home heating-related emergencies. Working
poor, elderly and handicapped residents who have received a shut-off notice or are in need of emergency
fuel delivery assistance. May have water assistance.
Faith In Action 1
603 S. Main
Chelsea, MI 48118
Phone: 734-475-3305
Financial help with heat, electric, water, & rent: income qualified families are eligible to receive help when
they have received a shut-off notice or notice to quit/eviction. Staff will negotiate with utility companies &
landlords to make sure there is clear understanding of expectations.
The Salvation Army--Adrian Corps.
217 W. Church
Adrian, MI 49221
Phone: 517-265-2038
We assist families and individuals who face utility crisis or shut offs. We strive to continue meeting crisis
needs, but also hope to work with some families through Pathway of Hope to prevent future crisis and build encouragement and hope within the families.
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: 2-1-1 Within county
Phone: 1-866-561-2500 Outside of county
MACOMB COUNTY:
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Detroit Library TIP LINE
Phone: 313-481-1400
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed from a Detroit library
computer. Call the number for help.
Good Shepherd Coalition / Family Resource Center
P.O. Box 26190
Fraser, MI 48026
Phone: 586-307-8888
We assist with funding for current court-ordered evictions, past due - disconnected utilities, and also provide
referrals and resources for additional needs. We receive coordinated funding from local faith & community-based outreach programs, private donations, and fundraisers. We work jointly with multiple organizations and agencies
to bridge the gap for need based assistance.
Jewish Family Services
Orley Building
6555 W. Maple
West Bloomfield, MI 48322
&
Crown Pointe Office Complex
25900 Greenfield Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 248-661-1836
Macomb Charitable Foundation
18215 24 Mile
Macomb, MI 48042
Phone: 586-232-3473
The Macomb Charitable Foundation exists to help children living at or below poverty level in Macomb County.
Our goal is to alleviate the suffering of children and their families by providing financial assistance for items
such as but not limited to; food, clothing, personal care items, rent / utility assistance, vehicle repair, educat-
ional assistance and when available personal & spiritual mentoring.
Macomb County Community Services Agency WRAP (Water Residential Assistance Program)
VerKuilen Building
21885 Dunham Suite 10
Clinton Twp., MI 48036
Phone: 586-469-6999
Available for qualified residents in some Macomb County communities. WRAP offers a individualized service
plan to help residential customers in the Great Lakes Water Authority regions to pay past-due bills, get $25
monthly credit toward future bills, receive plumbing repairs and get water-saving kits. Call 586-469-6464 to
see if you qualify!
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Macomb Community Services Agency Center
18 Market
Mt. Clemens, MI 48043
Phone: 586-469-6964
&
Northern Macomb Area including Armada, Bruce Township, Chesterfield Twp. (north of 23 Mile Rd.) Lenox,
Macomb Twp. (north of 23 Mile Rd.), Memphis, New Baltimore (north of 23 Mile Rd.), New Haven, Ray, Richmond, Romeo, Shelby Twp. (north of 23 Mile Rd.), or Washington Twp.
Contact the North Action Center:
58144 Gratiot
New Haven, MI 48048
Phone: 586-749-5146
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Southern Macomb Area including Roseville, Center Line, Eastpointe, or Warren.
Contact the South Action Center:
22856 Ryan
Warren, MI 48091
Phone: 586-759-9156
NOTE: Macomb County Community Services Agency may be able to assist with a furnace repair and / or replace-
ment through their Weatherization program. However, this is not an emergency service! Phone: 586-469-6329.
OPEN DOOR
Admin. Building
7170 Cooley Lake Road
Waterford, MI 48327
Phone: 248-360-2931
&
Open Door provides financial assistance, referrals to other collaborative nonprofits and emotional support to
families experiencing emergency utility or housing needs, as funding permits. We meet with people and learn
they are often facing evictions, utility shutoffs, car breakdowns or medical problems. When funding is available,
we provide people with support-and we also collaborate with many other church partners to secure additional
funding to prevent a crisis. In addition, we help with referrals to other area services.
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We service families in Waterford, White Lake, West Bloomfield, Keego Harbor, Orchard Lake, Sylvan Lake, Com-
merce, Walled Lake, Wolverine Lake and parts of Wixom. Referrals from other agencies are also accepted.
Samaritan House
62324 Van Dyke
Washington, MI 48094
Phone: 586-336-9956
Utility Assistance:
Utility assistance is designated to help keep water, natural gas, propane gas, heating oil and electrical services
in operation.
The Salvation Army Mt. Clemens Corps.
55 Church
Mt. Clemens, MI 48043
Phone: 586-469-6712
&
The Salvation Army-Warren Corps.
24140 Mound
Warren, MI 48066
Phone: 586-754-7400
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1184 Outside the county
MONROE COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Monroe Community Mental Health
1001 S. Rainsville
Monroe, MI 48161
Phone: 734-243-7340
For persons with a documented diagnosis of a serious, persistent mental illness, assistance with utilities may be available if the person has received two denials from other agencies.
Monroe Community Opportunity Program (M.C.O.P.)
1140 S. Telegraph
Monroe, MI 48161
Phone: 734-241-2775 #803
There is funding to assist with water or wastewater bills. If you have a past due bill, facing shut off or have
already been disconnected, and you live in Monroe County, please call us today.
Monroe Missionary Baptist Church
14260 S. Dixie Hwy.
Monroe, MI 48161
Phone: 734-241-6860
Limited assistance with utilities, typically paying only a small portion.
The Salvation Army
815 E. First
Monroe, MI 48161
Phone: 734-241-0404
Assistance with utility assistance for qualifying individuals, based on income level and who have a shut-off notice
and "decision notice" from the Department of Human Services.
St. Mary's St. Vincent dePaul
127 N. Monroe
Monroe, MI 48162
Phone: 734-241-9067
Limited assistance with utilities, typically paying only a small portion.
St. John's St. Vincent dePaul
511 S. Monroe
Monroe, MI 48161
Phone: 734-241-8910
Limited assistance with utilities, typically paying only a small portion.
St. Michaels / St. Vincent dePaul
510 W. Front
Monroe, MI 48161
Phone: 734-241-8645
Limited assistance with utilities, typically paying only a small portion.
UNITED WAY of SOUTHEASTERN MICHIGAN
Phone: Call 2-1-1 Within county
Phone: 1-800-552-1184 Outside the county
OAKLAND COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
Detroit Library TIP LINE
Phone: 313-481-1400
Referral for Wayne, Oakland and Macomb Counties and website can only be accessed from a Detroit library
computer. Call the number for help.
Active Faith Community Services
401 S. Washington
PO Box 188
South Lyon, MI 48178
Phone: 248-437-9790
Our mission is to provide long term and temporary assistance to those who have fallen on difficult times in
hopes of returning them to the independent pursuit of their life’s goals.
This 84 square mile area comes under 6 different municipalities.
You must live in the South Lyon School District.
1. South Lyon City
2. New Hudson
3. Lyon Township
4. Green Oak Township
5. Salem Township
6. Northfield Township
Catholic Community Response Team (CCRT)
132 Franklin Blvd. Suite 203
Pontiac, MI 48341
Phone: 248-499-9621
Applicants must live in Pontiac.
Community Sharing Outreach Center
Mailing Address:
P. O. Box 405
Highland, MI 48357
&
Duck Lake Center
5061 N. Duck Lake
Highland, MI 48357
Phone: 248-889-0347
Utility Assistance.
Jewish Family Services
Orley Building
6555 W. Maple
W. Bloomfield, MI 48322
&
Crown Pointe Office Complex
25900 Greenfield Suite #405
Oak Park, MI 48237
Phone: 248-592-2313 248-661-1836
LIGHTHOUSE
Mailing Address:
46156 Woodward Ave.
Pontiac, MI 48342
Phone: 248-920-6000
&
South Oakland Shelter
18505 W. 12 Mile
Lathrup Village, MI 48076
Phone: 248-920-6000 #5500
Direct Services:
Our Direct Services program helps people with basic needs. We provide a continuum of services that begin with
short-term emergency food, utility and rental assistance. We also provide referrals to outside agencies for addit-
ional help and assist families with long-term planning and budgeting to achieve family stabilization. Lighthouse
also offers case management for long-term support to stabilize families.
Neighbor for Neighbor
Located in the Hart Community Center at Mill Pond Park
495 Broadway
Davisburg, MI 48350
Phone: 248-215-1292
Provides financial assistance as funding allows to eligible residents of Brandon Twp., Clarkston, Davisburg,
Groveland Twp., Holly, Independence Twp., Ortonville, Rose Twp., Springfield Twp., & White Lake (North of M-59)
Oakland County Hardship Assistance Program
1200 N. Telegraph Road
Pontiac, MI 48341
Phone: Main: 248-858-1000 Toll Free: 888-350-0900
Facebook:
What does the program cover?
The Hardship Assistance Program can help eligible Oakland County residents. The program is open to Oakland
County residents who get their water from a municipal water system, not a private well.
- Pay their current water or sewer bill for up to three months
- Eliminate past-due balances
&
How does the program work?
Financial resources of up to $2,000, or more, are available to eligible applicants on a first-come, first-served basis.
This amount could change depending on the funding available and how many households need help. The program
is primarily designed to serve Oakland County households earning up to 300% of the federal poverty level. For
example, that would amount to $93,600 for a family of four, $61,320 for a two-person household and $45,180 for a
single individual. Program eligibility is flexible. Even if you’re not sure you would qualify, you are strongly encour-
aged to apply.
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How to apply?
MI.
OLHSA (Oakland Livingston Human Services Agency) Also has Mobile locations!!
Central Office (Oakland County)
196 Cesar E. Chavez Ave.
P.O. Box 430598
Pontiac, MI 48343-0598
Phone: 248-209-2600 800-482-9250 Toll-Free
Email: info@olhsa.org
Website: https://www.olhsa.org/en-uos/contact-us
&
711 W. 13 Mile Rd.
Madison Heights, MI 48071
Phone: 248-209-2600 800-482-9250 Toll-Free
&
2300 E. Grand River Suite 107
Howell, MI 48843-7574
Phone: 517-546-8500
The Low-Income Household Water Assistance Plan (LIHWAP) provides direct payment assistance for household accounts in arrears or disconnect status, including reconnection fees when service have been disconnected.
For households that have had their water disconnected or are facing disconnection, LIHWAP funding may pay
the full cost that will reconnect or prevent disconnection of service.
Open Door Outreach Center
7140 Cooley Lake
Waterford, MI 48327
Phone: 248-360-4977
We service families in Waterford, White Lake, West Bloomfield, Keego Harbor, Orchard Lake, Sylvan Lake, Commerce, Walled Lake, Wolverine Lake and parts of Wixom. Referrals from other agencies are also accepted. Families who live outside of our service area will find some help and referrals to agencies in their home area.
&
Open Door provides financial assistance, referrals to other collaborative nonprofits and emotional support to
families experiencing emergency utility or housing needs, as funding permits. We meet with people and learn
they are often facing evictions, utility shut-offs, car breakdowns or medical problems. When funding is available,
we provide people with support - and we also collaborate with many other church partners to secure additional
funding to prevent a crisis. In addition, we help with referrals to other area services.
Our Children's Fund
C/O West Bloomfield School District
5810 Commerce
W. Bloomfield, MI 48324
Funding requests have included necessities such as medical & dental expenses, eyeglasses, school supplies
& clothing, summer school classes & academic enrichment, gas, food, utility bills as well as assistance at the
holidays in December. For over a decade, OCF has been a safety net for our children putting hope back into
their lives as well as that of their families. Only for the school children of this district!!
Oxford Orion FISH
487 First
Oxford Township, MI 48371
Phone: 248-628-3933
Financial assistance to help pay utility shut-off for those in need in the villages of Oxford, Lake Orion and their townships, and parts of Leonard, Lakeville, Addison and Oakland Townships.
Rochester Neighborhood House
1720 S. Livernois
Rochester, MI 48307
Phone: 249-651-5836
Helps keep utilities operational. They are a THAW (The Heat and Warmth Fund) approved site. Serves those
in Auburn Hills, Lakeville, Leonard, Oakland Twp., Rochester & Rochester Hills.
Soldiers Relief Fund: Pontiac
Phone: 248-858-0785
Soldiers Relief Fund: Troy
Phone: 248-655-1250
Soldiers Relief Fund: Walled Lake
Phone: 248-926-3368
Southfield Human Services
26500 Evergreen
Southfield, MI 48076
Phone; 248-796-4540
For Southfield residents. Please call for an appointment.
South Oakland Shelter
18505 W. 12 Mile
Lathrup Village, MI 48076
Phone: 248-809-3773
Utility assistance to prevent homelessness.
St. Vincent DePaul / Our Lady of Fatima
Phone: 248-545-2310
The Salvation Army Farmington Hills
27500 Shiawassee
Farmington, MI 48336
Phone: 248-477-1153
&
The Salvation Army Royal Oak
3015 N. Main
Royal Oak, MI 48073
Phone: 248-585-5600
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The Salvation Army Pontiac
469 Martin Luther King Jr. Blvd.
Pontiac, MI 48342
Phone: 248-334-2407
Troy People Concerned
2045 Austin Dr.
Troy, MI 48083
Phone: 248-528-9197
Their mission is to help low-income Troy residents with limited financial assistance with various programs.
UNITED WAY
Phone 2-1-1 Within county
Phone: 1-800-552-1183 Outside of the county
WASHTENAW COUNTY
NOTE:
Check the instructions & agencies at the TOP of the page before calling these agencies!
ALSO: See Active Faith Community Services directly above for those that live in the appropriate area!
e-Washtenaw Data Base
Provides referral and direct assistance to low-income county residents who need emergency help with utility
payments. The program, funded by grants from Washtenaw County and the MI Department of Human Services
(DHS), is a last resort for applicants who have exhausted all other com- munity resources.
AID IN MILAN
89 W. Main
Milan, MI 48160
Phone: 734-439-8420
Aid in Milan provides financial assistance for emergency needs such as water & gas/electric. This assistance is
available to qualified residents of the Milan Area School District and the 48160 zip code. Milan is located in Mon-
roe and Washtenaw County.
Faith in Action
603 S. Main
Chelsea, MI 48118
Phone: 734-475-3305
Financial help with heat, electric, water, and rent: Income-qualified families in the primary service area of Chelsea
and Dexter school districts are eligible to receive help when they have received a shut-off notice or notice to quit/
eviction. Staff can help clients negotiate with utility companies and landlords to make sure there is a clear under-
standing of expectations.
FRIENDS IN DEED
1196 Ecorse
Ypsilanti, MI 48198
Phone: 734-485-7658
We Help Prevent Utility Shut Off:
Friends In Deed works with other social service agencies in the community to prevent utility shut-off. Not only
are families able to keep their water running, lights on and rooms warmed (or cooled), they are often able to
qualify for a payment plan that allows them to retain a bigger part of their budget for other necessities: food,
medical care, clothing, etc.
How to Apply:
For more information and to apply for assistance, call our Help Line at 734-484-4357 It’s open Monday through
Friday, from 9:30 AM until 2:00 PM. If you are calling for help with a utility bill, you will need to send us several documents. Document drop offs must be arranged by appointment.
Low-Income Household Water Assistance Program
An emergency program to help income-eligible households pay outstanding water and waste-water bills, providing
up to $650 in direct payment assistance toward water and wastewater bills for household accounts in arrears or disconnect status, and/or assistance with reconnection fees when services have been disconnected. Funding will
be administered until September 30, 2023, unless depleted prior to that date. (A LIHWAP payment will guarantee
service for at least 90 days after receipt of payment).
Northfield Human Services
9075 Brookside
Whitmore Lake, MI 48189
Phone: 734-492-1717
Located in Whitmore Lake MI, we service low-income individuals, families, and seniors with food and other basic necessities to help ease their burden of making it through these tough financial times. We also help our clients
through other services. Utility Aid, when funds available.
Oakland County Water Resources / S.E. MI United Way Just added 7/15/25
This program helps with:
- Current water or sewer bills (up to 3 months)
Peace Neighborhood Center
1111 N. Maple
Ann Arbor, MI 48103
Phone: 734-662-3564
Case Management Services work one-on-one with families and individuals throughout the community who find themselves in situations requiring help. Peace offers everything from financial to emotional support, whether is
preventing a family's heat from being shut-off, advocating on their behalf with another agency, etc.
Saline Area Social Services
1259 Industrial Dr.
Saline, MI 48176
Phone: 734-429-4570
Our mission is to help our struggling neighbors within the Saline Area School District by providing them the extra
aid, tools and resources to help improve their lives. Limited emergency assistance with utilities.
SOS Community Services
101 S. Huron
Ypsilanti, MI 48197
Phone: 734-485-8730
&
SOS Resource Center
14 N. River
Ypsilanti, MI 48198
Phone: 734-484-5411 To apply for utility assistance
The SOS Resource Center:
Through the resource center, we help stretch tight budgets so community members can stay housed by offering
a choice food pantry and walk-in services. Families can get assistance with utilities, transportation, personal care
items, and housing resources. The SOS Resource Center also is a MiBridges Navigation site so people can get connected to the benefits offered by the Department of Health and Human Services.
The Salvation Army of Washtenaw County
The Salvation Army--Ann Arbor Corps.
100 Arbana Dr.
Ann Arbor, MI 48103
Phone: 734-668-8353
&
The Salvation Army-Ypsilanti Corps.
9 S. Park
P.O. Box 980426
Ypsilanti, MI 48198
Often provides emergency funds for urgent needs.
UNITED WAY
Phone 2-1-1 Within county
Phone: 1-800-552-1183 Outside of the county
Washtenaw County Barrier Busters
415 W. Michigan Ave. 2nd Floor
Ypsilanti, MI 48197
Phone: 734-544-6748
Barrier Busters is a group of 90+ social service agencies committed to improving services for Washtenaw County residents in need. Each member agency identifies a “Barrier Buster” who is an agency's point of contact and facil-
itates collaborative case management between member agencies. To serve residents in need, member agencies
have access to the "Barrier Busters Emergency Unmet Needs" Fund-public and private funds that provides social workers, case managers, and other direct service providers access to emergency assistance funds for clients. This
fund provides agencies an efficient way to prevent evictions and utility shut-off; and assist with other emergency
costs that threaten residents’ housing and financial stability. Residents in need work with their existing provider to access financial assistance. Please see the Provider List!
Ypsilanti Thrift Shop
14 S. Washington St. (next door to the Farmers Market)
Ypsilanti, MI
Phone: 734-483-1226
For the Ypsilanti community, we provide monthly grants to social service agencies which allows them to provide
additional assistance to those most in need. We provide temporary emergency funding, on a case-by-case basis,
for housing, utilities and medical or dental care to individuals and families. Once our Social Services Director
receives the request, she will communicate with your caseworker, and your caseworker will advise you. Vouchers
for free merchandise can be obtained from social/case workers at a variety of agencies.
